Collected samples and conducted Type, Type and Type tests.
Formulated and implemented long-range plans for environmental programs.
Collected large items such as mattresses, furniture and appliances.
Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
Customer Service Representative
SBM Management
09.2022 - 12.2023
Handled customer inquiries and suggestions courteously and professionally.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Responded to customer requests for products, services, and company information.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Merchandise Processor
Gap Distribution Center
07.2013 - 01.2014
Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
Assisted with implementing security system for inventory room.
Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.