David A. Barbitta
Norton,OH
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Outgoing and have experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Organized Operations Support Staff verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments. Operations Support Staff verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments.
Experienced Bus Operator offering exceptional skills in route planning gained during 20 + years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch customer satisfaction scores. Trained in defensive driving techniques.
Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current OH license with clean driving record.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Operations Support Coordinator
Fedex Corporation
Uniontown, OH
03.2022 - Current
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Performed administrative duties and prepared operational procedures to support carriers.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Analyzed and evaluated operational issues and determined cost-effective solutions.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
- Coordinated with vendors, customers and internal departments to understand, monitor and communicate with Shipping and Receiving.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Resolved issues through active listening and open-ended questioning, escalating major problems to Carriers.
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
Professional Bus Operator
Baron
Cleveland, OH
02.2022 - Current
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained Ohio driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Obeyed federal, Ohio and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
Postal Carrier Assistant
United States Post Office
10.2021 - 02.2022
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Distributed mail on foot to residences and businesses, delivering to approximately 400-450 customers per shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Planned and cased mail in sequence of delivery for designated route.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Served customers and followed outlined steps of service.
- Helped customers by carrying oversized parcels inside residences.
Transit Bus Operator
Metro RTA
11.2000 - 08.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
- Drove 50 passenger shuttle bus to and from terminal
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Maintained clean and neat shuttle for passenger comfort
- Provided passenger assistance, collected fares and offered schedule and route information
Motor Transportation Operator
United States Marine Corps
09.1996 - 09.2000
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Inspected vehicles and completed daily maintenance actions.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Reported defects, damage and accidents to proper personnel.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Oversaw handling and transportation of more than $1000s in equipment while deployed to Africa.
- Managed loading, unloading and safety of all personnel, cargo and equipment
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Reported defects, damage and accidents to proper personnel
Education
BBA - Business
Eastern Gateway Community College
Steubenville, OH09.2023
BBA - Business Management
University of Akron
Akron, OH09.2022
High School Diploma -
Kenmore High School
Akron, OH05.1996
Skills
- Clean driving record
- Preventive Maintenance
- Route planning
- Customer relations skills
- Local route knowledge
- Local traffic regulations
- Vehicle inspections
- Defensive driving
- Safety and compliance
- Planning and Coordination
- Responsible
- Team Management
Timeline
Operations Support Coordinator
Fedex Corporation
03.2022 - Current
Professional Bus Operator
Baron
02.2022 - Current
Postal Carrier Assistant
United States Post Office
10.2021 - 02.2022
Transit Bus Operator
Metro RTA
11.2000 - 08.2021
Motor Transportation Operator
United States Marine Corps
09.1996 - 09.2000
BBA - Business
Eastern Gateway Community College
BBA - Business Management
University of Akron
High School Diploma -
Kenmore High School