Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Barnett

David Barnett

Nacogdoches,TX

Summary

Adept Systems Engineer with a proven track record, specializing in optimizing end-user experience and client satisfaction via quality customer support. Demonstrated excellence in software deployment while also fostering customer relationships. Skilled in both technical support and end-user training, showcasing a unique blend of technical proficiency and interpersonal communication.

Overview

18
18
years of professional experience

Work History

Systems Engineer

Digital Demands
04.2010 - Current
  • Optimized networked software and operating systems by applying updates and patches.
  • Generated competitive bids for open-to-operational client acquisitions to include: server(s), workstations, cabling, switches, routers, printers, wireless hosts etc.
  • Maintained client security and backup data to defend against malware and ransomware.
  • Developed excellent customer relationships to ensure optimum satisfaction, helping to acquire 13 new clients.

Pharmacy Computer Administrator

Brookshire Brothers Pharmacy
08.2006 - 04.2010
  • Orchestrated software updates across multiple platforms as well as full system migrations at over 70 locations.
  • Attended meetings to deliver status reports to all interested parties.
  • Setup and installation of store servers and workstations.
  • Remote tech support for software and hardware issues.

Education

Bachelor of Science -

Stephen F. Austin State University
Nacogdoches, TX
05-2015

Skills

  • End-user support
  • Application support
  • Software Deployment
  • Remote Support
  • End-User Training
  • Technical Support

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Systems Engineer

Digital Demands
04.2010 - Current

Pharmacy Computer Administrator

Brookshire Brothers Pharmacy
08.2006 - 04.2010

Bachelor of Science -

Stephen F. Austin State University

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David Barnett