David Barrera
Dodge City,KS
Summary
Dynamic and detail-oriented professional with experience at Idocs Of Dodge City, adept in patient care coordination and insurance verification. Excelled in providing exceptional customer service, enhancing patient satisfaction, and maintaining meticulous medical records. Skilled in visual field testing and fostering positive patient experiences, demonstrating a blend of technical proficiency and empathetic communication.
Overview
1
1
year of professional experience
Work History
Optometrist Assistant
Idocs Of Dodge City
06.2024 - 08.2024
- Provided exceptional patient care by addressing concerns, answering questions, and facilitating a positive experience.
- Executed administrative duties such as checking patients in and managing insurance with the patient and walking them through it
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Strengthened relationships with returning patients through personalized attention to individual needs during visits.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Fast Food Worker
Dairy Queen
02.2023 - 02.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
Psychology
Dodge City Community College
Dodge City, KS2026
High School Diploma -
Dodge City High School
Dodge City, KS05.2024
Skills
- Visual field testing
- Insurance verification
- Patient care coordination
- Medical record maintenance
Timeline
Optometrist Assistant
Idocs Of Dodge City
06.2024 - 08.2024
Fast Food Worker
Dairy Queen
02.2023 - 02.2024
Psychology
Dodge City Community College
High School Diploma -
Dodge City High School
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