David Bass
Bowie,MD
Summary
Dynamic Property Management Associate with a proven track record at Brookfield Properties, excelling in customer engagement and data analytics. Spearheaded digital marketing initiatives and enhanced tenant relations, significantly contributing to community efforts and mall growth. Skilled in relationship building and innovation management, consistently delivering exceptional service and driving improvements.
Overview
3
3
years of professional experience
Work History
Property Management Associate
Brookfield Properties
Baltimore, MD
08.2022 - Current
• Responsible for handling all checks in office and online payments
• Delivered maximum customer satisfaction and delivered exceptional daily service
• Additional tasks included managing digital marketing and social media pages
• Responsible for conducting audits and default letters
• Helped trained new Administrative Assistants
• Addressed customer inquiries and resolved any complaints with customers
• Support community efforts at the mall through curation, staging, implementation, and documentation
• Helped put in new deals and renewals for tenant’sstores
• Worked closely with the general manager on a rolling basis with improvement and growth efforts for the mall
Education
Bachelor Of Science - Liberal Studies
Frostburg State University
Frostburg, MD05.2022
Skills
- Data analytics
- Corporate governance
- Innovation management
- Customer engagement
- Relationship building
- Client relationships
- Recordkeeping
- Administrative tasks
- Active listening
- Team building
- Goal setting
- Teamwork and collaboration
Community Involvement
- GMCC Bmore Beautiful Project – (2024)
- Alpha Kappa Alpha the Pink Hope Project – (2023, 2024)
Timeline
Property Management Associate
Brookfield Properties
08.2022 - Current
Bachelor Of Science - Liberal Studies
Frostburg State University