David Batt
Hamburg,NY
Summary
Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets.
Overview
15
15
years of professional experience
Work History
Project Management & Sales
Roys Plumbing, Heating And Cooling
10.2017 - 04.2023
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Golf Instruction
Self Employed
06.2009 - 10.2017
- Assist in training junior and college level golfers in technical and mental approach to the game
- Tournament preparation
- Set schedules, and motivated strong performance in key areas.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Outbound Management
United Parcel Service, UPS
09.2012 - 11.2016
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, inter-departmental cooperation, and continual improvement
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Lead Technical Representative
Callaway Golf
07.2008 - 11.2012
- Educate consumers on the features, advantages and benefits of Callaway Golf and Odyssey products in a positive and engaging manner
- Primary contact for 230 private and public accounts across Upstate, NY and Erie, PA
- Provide personalized product specifications to consumers
- Responsible for scheduling and coordinating promotional events
- Exceed expected sales goals
Education
High School Diploma -
Orchard Park High School
Orchard Park, NY06.2006
Skills
- Product Demonstration
- Project Management
- Client Needs Assessment
- Sales Strategies
- Prospecting and Qualifying
- Serve Customers
- Proposal Development
Accomplishments
Competed in golf at national and international level
Once aspiring professional golfer
Nationally ranked junior golfer, 5 year varsity starter at Orchard Park HS. Played AJGA(American Junior Golf Association) and IJGA(International Golf Association) events. Had PGA tour aspirations, currently compete in NYSGA(New York State Golf Association) amateur tournaments
Timeline
Project Management & Sales
Roys Plumbing, Heating And Cooling
10.2017 - 04.2023
Outbound Management
United Parcel Service, UPS
09.2012 - 11.2016
Golf Instruction
Self Employed
06.2009 - 10.2017
Lead Technical Representative
Callaway Golf
07.2008 - 11.2012
High School Diploma -
Orchard Park High School
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