Richard Coan
Liberty Hill
Summary
Sales leader with a strong history of driving B2B service sales growth at Office Depot. Proven expertise in project management and customer relationship management, consistently closing high-value contracts. Demonstrated ability to lead teams in exceeding sales targets and enhancing client satisfaction. Skilled in developing effective sales strategies and delivering impactful product demonstrations.
Overview
14
14
years of professional experience
Work History
Sales, Design, Project Management (Owner)
TexVet Custom Pools
Austin
04.2020 - Current
- Scheduled and completed on-site sales meetings with qualified leads; closed contracts for pool, equipment, and renovation projects valued up to $275,000.
- Delivered clear product demonstrations and educated clients on custom features, equipment upgrades, and pricing structures.
- Drafted contracts, processed POs, and managed client expectations from sale to service schedule.
- Tracked and updated CRM pipeline daily to reflect client status, follow-ups, and service delivery coordination.
- Oversaw scheduling, quality control, and subcontractor performance to ensure timely and budget-aligned delivery.
- Informed service department of closed deals and collaborated to meet estimated project timelines.
Regional Field Sales Manager, Services
Office Depot
Austin
11.2014 - 05.2019
- Led a regional sales team to exceed B2B service sales goals across eight markets, focusing on IT services, digital marketing, and operational support.
- Coordinated training, developed sales presentations, and supported SDRs in client meetings to accelerate new account acquisition.
- Participated in trade shows and regional events, increasing service and product visibility while capturing new leads.
- Maintained accurate order entry, expedited purchase processes, and ensured clear customer communication post-sale.
Sales Manager
Oasis Pools
Austin
03.2011 - 11.2014
- Designed and sold commercial and residential pool projects ranging from $45K–$120K.
- Attended pre-bid meetings, created pricing estimates for pool renovations, thermal covers, deck coatings, and slide renewals.
- Led a team of outside sales reps, improving contract negotiations and quoting timelines.
- Developed internal pricing systems and training materials to streamline quoting and reduce customer churn.
Education
Business Administration and Management
University of Alaska Anchorage
Anchorage, AKSkills
- Sales strategy and negotiation
- Project management
- Customer relationship management
- Product demonstration
- Team leadership
- Sales growth
Affiliations
– EDUCATION & TRAINING –
Genesis Certified Pool Builder Course, Six Sigma Green Belt, Project Management
Classwork towards Business Administration Degree, University of Alaska / Limestone College, SC
Officer and NCO Leadership Academies, Anchorage, Alaska / Bad Tolz, Germany
Toastmaster Treasury Officer - Won club and Area Level speech contests Austin, Texas
Timeline
Sales, Design, Project Management (Owner)
TexVet Custom Pools
04.2020 - Current
Regional Field Sales Manager, Services
Office Depot
11.2014 - 05.2019
Sales Manager
Oasis Pools
03.2011 - 11.2014
Business Administration and Management
University of Alaska Anchorage
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