David Bennett
San Tan Valley,AZ
Summary
I have worked and excelled in multiple industries; namely sales and sales management, retail store sales operations and as a counselor for at-risk youth.
I am a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
23
23
years of professional experience
Work History
Account Executive
Dish Network
Chandler, AZ
01.2024 - Current
- Cultivated strong client relationships to enhance customer satisfaction and business retention.
- Developed and executed solutions to remove customer pain points with their service.
- Analyzed market trends to identify new opportunities for customer retention.
At-Risk Youth Coach/Counselor
Rite of Passage@Canyon State Academy
Queen Creek, AZ
01.2020 - 01.2024
- Facilitated group counseling sessions, fostering communication and social skills among participants.
- Monitored behavioral progress, adjusting interventions based on individual needs and responses.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
Medical Transportation
MedStar Medical Transport
01.2018 - 01.2020
- Operated medical transport vehicles to ensure timely patient pickups and drop-offs.
- Maintained compliance with safety regulations and transportation protocols during all trips.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
Store Manager
O’Rielly Auto Parts
01.2014 - 01.2018
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service best practices.
- Developed employee schedules to maximize productivity while maintaining labor cost efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Real Estate Agent/Realtor
Century 21 and Keller Williams
01.2013 - 01.2016
- Negotiated property sales, ensuring favorable terms for clients.
- Conducted market analyses to identify trends and pricing strategies.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
Regional Service Manager
Farmer Brothers Coffee, Inc.
01.2010 - 01.2012
- Oversaw service operations across multiple regions, ensuring high standards of customer satisfaction and operational efficiency.
- Managed and developed team of service technicians, fostering professional growth and enhancing technical skills.
- Implemented process improvements to streamline equipment maintenance schedules, reducing downtime and increasing productivity.
- Supported cross-functional teams in the successful execution of large-scale projects, ensuring seamless integration of regional service efforts.
- Optimized resource allocation for maximum productivity, achieving consistently high-quality service across the region.
District Sales Manager
Farmer Brothers Coffee, Inc.
01.2003 - 01.2010
- Led sales initiatives, driving product distribution and market penetration across multiple districts.
- Developed and executed strategic sales plans to achieve revenue objectives and enhance customer engagement.
- Monitored sales performance metrics, providing actionable insights to optimize team effectiveness and productivity.
- Cultivated relationships with key accounts, enhancing customer loyalty through tailored solutions and exceptional service delivery.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Certificate of Business Administration - undefined
Chaffey College
Rancho Cucamonga, CASkills
Established a consistent track record of exceptional sales growth
Possess a cross-cultural sales background
Was a national trainer in Oracle’s People Soft business software for Farmer Bros
Am a skilled mediator with excellent communication skills
Proficient in most word-processing software, including Word, Excel and Google Docs
Was a member of the National Association of Realtors
Possess a Level-1 fingerprint clearance card
Accomplishments
- Closed over twenty real estate transactions in my first year as a real estate agent
- Used Microsoft Excel to develop sales tracking spreadsheets for a large national medical organization
Timeline
Account Executive
Dish Network
01.2024 - Current
At-Risk Youth Coach/Counselor
Rite of Passage@Canyon State Academy
01.2020 - 01.2024
Medical Transportation
MedStar Medical Transport
01.2018 - 01.2020
Store Manager
O’Rielly Auto Parts
01.2014 - 01.2018
Real Estate Agent/Realtor
Century 21 and Keller Williams
01.2013 - 01.2016
Regional Service Manager
Farmer Brothers Coffee, Inc.
01.2010 - 01.2012
District Sales Manager
Farmer Brothers Coffee, Inc.
01.2003 - 01.2010
Certificate of Business Administration - undefined
Chaffey College