David Berliant
Boynton Beach,Florida
Summary
Seasoned professional with over 15 years of Managerial and Supervisory experience with 12 of those years in the Operations industry.
Overview
37
37
years of professional experience
Work History
Supervisor of Distribution Operations
West Palm Beach Processing and Distribution Center
04.2018 - Current
- Supervise and schedule work for over 40 union employees engaged in mail processing operations
- Maintain all time keeping and attendance control processes and procedures
- Monitor operational performance levels throughout the tour; resolve immediate issues, escalate potential risks and recommend possible solutions
- Ensure accuracy and validity of all reported information; participate in surveys related to quality & service performance
- Supervise and monitor on-the-job training programs for employees on the tour
- Investigate accidents; prepare all necessary reports and follow-up
- Ensure compliance with safety regulations and conservation practices
- Meet with union representatives to resolve disagreements
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Generated valuable insights from analyzing key performance indicators, leading to continuous process improvements and increased efficiency.
Supervisor of Distribution Operations
United States Postal Service Mid-Island Processing And Distribution Center
09.2006 - 03.2018
Shift Coordinator: Food and Nutrition
Morgan Stanley Children's Hospital at New York Presbyterian
02.2005 - 09.2006
- Served as liaison between Food and Nutrition and Nursing Departments
- Prepared schedule and payroll for union staff
- Maintained quality assurance utilizing HACCP principles
- Addressed patient complaints as well as any employee issues that arose
- Monitored employee adherence to department policies and procedures
- Improved patient satisfaction and communication within the department
- Created a positive work environment for staff, customers and patients
Patient Services Manager
Sodexho at SUNY Downstate Medical Center Brooklyn Campus
07.2000 - 01.2005
- Oversaw food service management at 250-bed hospital for patients, staff and visitors
- Ensured the highest quality of food and beverage services that consistently exceeded state and JCAHO sanitation standards
- Supervised, scheduled and prepared payroll and training for 90-member union staff
- Ensured patients received quality meals in a timely and efficient manner
Captain
Westbury Manor Restaurant & Caterers
04.1988 - 02.2003
- Supervised, trained and scheduled a staff of 20 members for catered affairs
- Coordinated and oversee the set-up and breakdown of catering events and private parties
- Performed a wide range of duties in various restaurant operations and management
Paid College Internship
Walt Disney World
09.1990 - 01.1991
- Provided quality and timely service to more than 100,000 guests
- Gained experience in all aspects of Operations in a high-volume fast-paced establishment
- Participated in business seminars focused on Hospitality Management
- Invited to return for additional summer as part of the Alumni Program
Education
Bachelor of Science - Hospitality Management
Florida International University
North Miami, FL08.2000
Associate of Applied Science - Restaurant Management
Nassau Community College
Garden City, NY05.1992
Skills
- Supervisory/Managerial
- Operations Management
- Process Improvement
- Policy & Procedure Compliance
- Staff Development
- Conflict Resolution
- Metrics Monitoring
- Staff Scheduling
References
Available upon request
Timeline
Supervisor of Distribution Operations
West Palm Beach Processing and Distribution Center
04.2018 - Current
Supervisor of Distribution Operations
United States Postal Service Mid-Island Processing And Distribution Center
09.2006 - 03.2018
Shift Coordinator: Food and Nutrition
Morgan Stanley Children's Hospital at New York Presbyterian
02.2005 - 09.2006
Patient Services Manager
Sodexho at SUNY Downstate Medical Center Brooklyn Campus
07.2000 - 01.2005
Paid College Internship
Walt Disney World
09.1990 - 01.1991
Captain
Westbury Manor Restaurant & Caterers
04.1988 - 02.2003
Associate of Applied Science - Restaurant Management
Nassau Community College
Bachelor of Science - Hospitality Management
Florida International University