David Mark Bosen
Fraser,MI
Summary
Results-oriented IT Senior Manager with a strong history of leading geo-diverse teams to design and execute strategic initiatives that meet critical business and financial goals. Delivered impactful solutions in cloud technologies, virtualization, server, storage, and data protection, including disaster recovery planning and execution. Focused on optimizing performance through effective cross-functional collaboration and communication.
Overview
1
1
Certification
42
42
years of professional experience
Work History
Senior Manager, Technology
Cox Communications
Alpharetta, GA
01.2012 - Current
- Promoted multiple times to manage a global team of in-house employees and offshore contractors responsible for supporting storage operations and data protection environments totaling approximately 14 petabytes. Managed a $~3.4M annual budget.
- Led Enterprise Storage and Data Protection teams to enhance operational effectiveness.
- Achieved ~$2.1M reduction in annual operating costs through consolidation and workload placement rationalization.
- Spearheaded creation of Cox Cloud Center of Excellence to drive innovation in cloud solutions.
- Applied Agile/Scrum methodology to direct the successful initial build-out of the Switch Atlanta Technology Center.
- Managed vendor partnerships for Cox Communications, ensuring timely service delivery and optimal performance.
- Employed AI tools to streamline storage management tasks, including Claude Code to develop a consolidated Storage and Data Protection dashboard
Senior Storage Administrator
Cox Communications
01.2008 - 01.2012
- Managed nine production and five lab storage arrays totaling approximately 4PB using EMC, 3Par, and Hitachi equipment; developed scripts to automate storage assignments, enabling provisioning to hosts in under 10 minutes.
- EMC McData to Cisco MDS Switch Migration: Directed all aspects of migration including coordinating and conducting cable moves for two data centers located on the East and West coasts. Successfully completed the project with no outages or degradation.
- Oversaw migration processes for Cox Communications storage platforms, enhancing provisioning and decommissioning efficiency.
- Coordinated with support teams to resolve storage alerts, ensuring optimal performance and connectivity.
- Documented storage procedures, configurations, and operational changes.
Cryptologic Technician (E-6)
United States Navy
01.1985 - 01.1998
- Conducted cryptologic research and analysis, identifying potential threats and vulnerabilities to enhance operational security.
- Prepared intelligence summaries for fleet commanders, facilitating informed decision-making on strategic actions.
- Oversaw daily operations of a team of 25 system administrators, ensuring system integrity and optimal performance.
- Russian Linguist, Morse Code Specialist, Unix System Administrator
- Maintained classified records and secure message logs.
- Discharged honorably from service due to injuries sustained in the line of duty.
Senior Storage Administrator Team Lead
Cox Communications
09.2011 - 12.2011
- Designated subject matter expert on EMC and Cisco SAN switch storage technology.
- Collected and analyzed data to identify solutions for performance issues in business-critical systems; implemented the solution reducing database load times from three hours to 38 minutes.
- Developed enterprise-wide Methods of Procedure (MOP) template, reducing deployment times and errors while enhancing customer satisfaction and retention.
Lead Systems Analyst
AGL Resources
Atlanta, GA
01.2001 - 03.2008
- Conducted live event disaster recovery and led 5 consecutive annual disaster recovery tests to validate system resilience.
- Authored system operation processes including builds, backup and restore procedures, disaster recovery plans, and security policies to enhance operational integrity.
- Oversaw administration of Unix servers, storage infrastructure, and backup systems.
- Managed a team of two Backup Tape Operators to ensure efficient backup operations.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Contract Consultant
Collective Technologies
Atlanta, GA
05.1998 - 12.2000
- Unix and Storage administration contract consultant.
- Supported high-profile clients, including Delta Air Lines, BellSouth, and NASDAQ, to improve service delivery.
- Assisted in system implementation, testing, and rollout, ensuring alignment with project requirements.
- Collaborated with cross-functional teams to facilitate successful implementation of contracted services.
Education
Navy Entry Level Programmer / System Analyst Course / Network and System Administrator Course -
University of West Florida
Skills
- Cloud infrastructure
- Process optimization / Disaster Recovery
- Infrastructure as code
- Storage architecture
- Data protection
- Cloud strategy
- Issue resolution
- Stakeholder Engagement
Certification
- National Security Agency Certified Adjunct Faculty
- Certified Instructor for multiple system administration courses
- Technical Certifications
- Certified PSM1 Scrum Master (scrum.org) May 2020
- EMC Proven Professional
- Certified Information Storage Management Associate Systems Engineer
- Professional Development
- Timefinder and SRDF Concepts, EMC Control Center, Clariion Management and Host Integration, SnapView Configuration and Management, RecoverPoint Operations and Management, Data Domain, Avamar, VIPR Fundamentals EMC
- Implementing Cisco Storage Network Solutions I & II
- HP-UX Administration for Experienced UNIX Administrators
- Introduction to Oracle: SQL and PL/SQL
- Oracle Database Administration
Awards
Navy Surface Warfare Specialist Designation, Navy Commendation Medal, Navy Achievement Medal, Three Good Conduct Medals, Humanitarian Service Medal, NATO Service Medal (Bosnia), Armed Forces Expeditionary Medal, Southwest Asia Service Medal, Expert Pistol Marksman Medal, Numerous letters of commendation
Personal Information
Title: Senior-Level IT Manager
Timeline
Senior Manager, Technology
Cox Communications
01.2012 - Current
Senior Storage Administrator Team Lead
Cox Communications
09.2011 - 12.2011
Senior Storage Administrator
Cox Communications
01.2008 - 01.2012
Lead Systems Analyst
AGL Resources
01.2001 - 03.2008
Contract Consultant
Collective Technologies
05.1998 - 12.2000
Cryptologic Technician (E-6)
United States Navy
01.1985 - 01.1998
Navy Entry Level Programmer / System Analyst Course / Network and System Administrator Course -
University of West Florida