Entrepreneurial Leader offering progressive experience in operations leadership and new business development. Skilled at identifying and implementing process improvements to drive efficiency, productivity, and revenue generation. A motivating leader with proven success managing cross-functional teams.
Work History
Executive Vice President
Burggraf's Hardware
Fosston, MN
2015 - 2024
Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success
Established and tracked key performance metrics to assess the effectiveness of adopted initiatives and redirect efforts.
Developed and monitored internal control systems.
Achieved Pinnacle Performance Retailer status, Ace Hardware’s highest level, by achieving both strong financial performance and high customer satisfaction.
Developed and implemented strategies to maximize organizational efficiency and profitability.
Negotiated with vendors, suppliers, customers, and partners.
Established key performance indicators to measure the success of projects or initiatives.
Guided strategic decisions to ensure objectives are met.
Identified areas for improvement in processes or procedures related to organizational goals.
Attended various meetings, trade shows and conferences and represented company at events.
Lead Outside Director
Ultima Bank Minnesota
Minnesota, MN
2017 - 2024
Reviewed board-level loan applications, making decisions by evaluating risk, compliance, accuracy, and creditworthiness.
Monitored progress towards organizational objectives through regular review of key performance indicators.
Provided industry expertise, experience, and advice.
Reviewed financial statements and other reports to assess organizational performance.
Analyzed data related to strategic planning initiatives and made recommendations for improvement.
Guided on corporate governance issues to senior management team members.
Assisted in developing long-term plans for the organization's growth and profitability.
Director
Midwest Minnesota Community Development Corporation
Detroit Lakes, MN
2016 - 2024
Helped to create rural community development and economic growth through New Market Tax Credit projects in North Dakota, South Dakota, Wyoming, and Minnesota.
Reviewed deals and oversaw with the board through completion and exit, including manufacturers, office space, retail stores, food co-ops, hotels, medical facilities, and sports and community centers.
Chaired the Real Estate Development Committee, guiding, advising, and approving real estate acquisitions and development.
Chaired the Technology Committee, created and maintained technology policies, and worked with vendors to keep technology updated and secure.
Served on the Governance Committee, and supported good governance by promoting the healthy development and functioning of the board, its committees, and its members, including due diligence.
Chief Executive Officer
Burggraf Wireless
2014 - 2019
Identified new markets for expansion, negotiated leases, and buildout contacts.
Led organizational development changes, enabling the organization to better respond and adapt to an ever-changing industry and market.
Hired, trained, evaluated, and retained a high-performing, effective, and diverse team embodying organizational culture.
Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
Developed strategic plans and objectives to ensure organizational growth and profitability.
Developed creative solutions for complex problems facing the organization.
Directed the implementation of new business initiatives from concept through completion.
Negotiated and approved contracts between the company and distributors, suppliers, and other external entities.
Established and oversaw strategic business actions and streamlined operations.
Exceeded sales goals through upselling and cross-selling within the existing client base as well as strategically attracting new business.
Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Identified potential opportunities for mergers or acquisitions.
Negotiated and successfully navigated an exit through a sale of the company.
Store Manager
Burggraf's Hardware
Fosston, MN
2010 - 2015
Developed strategies to maximize sales and profitability.
Recruited, trained and supervised new employees.
Trained and mentored associates to teach daily tasks and procedures.
Monitored employee performance and identified performance gaps for corrective action.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Established store tactics and strategies to achieve operational performance and sales goals.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
Bachelor of General Studies - Managerial Finance And Corporate Accounting
University of North Dakota
12-2020
High School Diploma -
Fosston Secondary
Fosston, MN
05-2005
Skills
Detail Oriented
Problem Solving
Innovative
Leadership experience
Business Development
Revenue Generation
Process Improvements
KPI Tracking
Strategic goals
Customer Service/Guest Experience
Strategic business planning/coordination
Operations Management and Oversight
Recruiting and Hiring
Financial Acumen
Community Involvement
Fosston-Lengby Lions Club
President
2015-2018
Increased club membership, member involvement, funds raised, funds donated, and number of service projects to 50-year record levels, by recruiting new younger members and improving culture.
Created new fundraising projects that continue to be the most profitable and successful for the club.
Earned Club Excellence Award for exceeding goals in membership, service, organizational excellence, and marketing/communication
Served at the district, multi district, and international levels, on Global Service Team, including working on Brian Sheehan’s successful campaign for International President of Lions International
Served as a delegate at two international conventions and a conference between Lion's International and the United Nations in the Assembly Hall at UN Headquarters in New York City.
Fosston Economic Development Authority
Vice President
2016-2024
Increased economic development in the City of Fosston by providing bridge financing, low interest loans, tax increment financing, and creative solutions to economic obstacles faced by small business and community employers.
Helped board navigate the relocating of actively operating businesses and residential homes for a redevelopment project, that included an investment of a $12 million investment of grocery store into the community.
Represented the EDA board on panel with MNDOT for major highway corridor reconstruction through the city, to identify and address challenges created by the project and make the best informed decisions impacted the diverse group of stakeholders.
Contributed to projects identifying barriers faced by employers trying to recruit new employees to the community, including new housing incentives.
Worked with the board and other community leaders to solve a child care shortage crisis, by successfully starting a non-profit child care center, helping attract new employees and employers to the community.
Personal Life and Interests
Proud father of four daughters.
Enjoy golf, boating, travel, hotels, and time with family and friends.
Interested in aviation, investing, real estate, culture, and history.
Enthusiastic about experiencing/trying new things, and constant lifelong learning.
Passionate fan of North Dakota Hockey, and supporter all things UND.
References
References available upon request.
Timeline
Executive Vice President
Burggraf's Hardware
2015 - 2024
Lead Outside Director
Ultima Bank Minnesota
2017 - 2024
Director
Midwest Minnesota Community Development Corporation
2016 - 2024
Chief Executive Officer
Burggraf Wireless
2014 - 2019
Store Manager
Burggraf's Hardware
2010 - 2015
Bachelor of General Studies - Managerial Finance And Corporate Accounting