Mark Lambert
Transportation Sales and Management
Poolville,TX
Summary
Vice President of Sales & Marketing experienced in building relationships with customers and strategically planning profitable lanes with the operations group. Proven track record in over-the-road, intermodal and dedicated in both refrigerated and dry goods.
Overview
26
26
years of professional experience
Work History
Executive Vice President
TAMANA TRUCK LINES INC
07.2016 - Current
- Area of responsibility encompassed National Account Sales as well as Operations
- Assisted in implementation of EDL and in-cab event recorders
- Established Safety Department and Driver Recruiting Department
- Continually working with the customers to insure successful relationship building.
- Surpassed expectations by achieving unprecedented growth in first year of operation by effectively building high performing teams and using analytics to measure achievable results.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Vice President of Sales and Marketing
TWT REFRIGERATED SERVICE
09.2009 - 06.2016
- Responsible for National sales as well as strategic growth planning with top level management.
- Work day-to-day with Operations group to execute excellent customer service and on-time delivery.
- Instrumental in encouraging Operations group and Customer Service group to develop relationships with customers.
- Continually educating and working with customers regarding the effects of new operating rules and regulations.
- Supervised proposal development in response to RFPs within cold chain and food service market.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Director of Temperature Control
INTERSTATE DISTRIBUTOR COMPANY
08.2008 - 08.2009
- National Sales and Marketing overseeing growth and profitability.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Worked with Operations group to turn around declining service and customer base.
National Accounts
INTERSTATE DISTRIBUTOR COMPANY
11.1998 - 07.2007
- Representing National Accounts in CA, AZ and NV.
- Instrumental in development of new revenue for the intermodal (TOFC) division.
- Networked in field to generate leads and acquire new accounts.
- Developed and strengthened relationships with national customer accounts.
- Resolved customer issues with speed and accuracy to maintain satisfaction.
- Developed strategies to engage high-value clients and promote new programs.
- Assessed customer needs and promoted company products and services.
- Identified profitable business leads and built pipeline of prospective customers.
- Tracked sales data to assess trends and make proactive strategy changes.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
Education
High School Diploma -
Monte Vista High School
Whittier05.1977
Skills
- Customer Oriented
- Negotiations Expert
- Self-Motivated
- Client Account Management
- Operations Oversight
- Staff Guidance
- Partnership Development
- Revenue Generation
Personal Information
Mark Lambert
Poolville, TX
909-251-9325
mark@lambosoa.com
Timeline
Executive Vice President
TAMANA TRUCK LINES INC
07.2016 - Current
Vice President of Sales and Marketing
TWT REFRIGERATED SERVICE
09.2009 - 06.2016
Director of Temperature Control
INTERSTATE DISTRIBUTOR COMPANY
08.2008 - 08.2009
National Accounts
INTERSTATE DISTRIBUTOR COMPANY
11.1998 - 07.2007
High School Diploma -
Monte Vista High School
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