Professional with significant expertise in team leadership. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
10
10
years of professional experience
Work History
Lead Service HVAC Tec/Supervisor
Ace Home Servies (Previously Clays Climate Control)
Linwood, NJ
08.2019 - Current
Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
Trained and mentored team members on best practices and operational procedures.
Implemented process improvements, enhancing service delivery and customer satisfaction.
Managed scheduling, optimizing resource allocation for service calls and projects.
Conducted performance evaluations, providing constructive feedback to promote professional growth.
Collaborated with management to develop training materials for new staff onboarding.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Designed and delivered a targeted HVAC microskill class monthly
Assisted with day-to-day operations, working efficiently and productively with all team members.
Diagnosed and resolved equipment malfunctions to minimize downtime and enhance productivity.
Analyzed system performance data to identify trends and recommend enhancements for efficiency.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Optimized system performance thorough testing and analysis.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Increased equipment lifespan, performing preventive maintenance and timely repairs.
Tested systems, noting issues and completing preventive maintenance.
Managed maintenance activities, supervised staff, and inspected equipment.
Carpenter Foreman
Painting by Pierce
Ocean View, NJ
03.2016 - 08.2019
Supervised carpentry projects, ensuring adherence to safety standards and quality specifications.
Coordinated schedules and workflows among team members to optimize project timelines.
Trained junior carpenters on tools, techniques, and best practices for construction tasks.
Inspected completed work for compliance with building codes and customer requirements.
Resolved onsite challenges through effective problem-solving and decision-making skills.
Mentored junior carpenters to develop their skills, ensuring a well-trained workforce for future projects.
Inspected work performed by carpentry crews to check completion of job specifications.
Trained workers in proper methods, equipment operation and safety procedures.
Education
High School Diploma -
Oakcrest High School
Mays Landing, NJ
Skills
Training and mentoring
Attention to detail
Customer service
Complex Problem-solving
Decision-making
Goal oriented
Employee motivation
Timeline
Lead Service HVAC Tec/Supervisor
Ace Home Servies (Previously Clays Climate Control)