David Caban
Jefferson City,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a high-level director position. Ready to help team achieve company goals. Fully capable of exceeding expections within and outside job responsibilities. Quick advancement and determination to learn all aspects of the given position has always been a priority with all work history.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Communications Operator III
Missouri State Highway Patrol
07.2015 - Current
- Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
- Maintained accurate records of all communications, ensuring reliable data for future reference and analysis.
- Mentored new operators during their initial training period, providing guidance on best practices and company policies.
- Supported public safety operations during major events by coordinating resources and relaying vital information.
- Participated in ongoing training programs to maintain proficiency in industry best practices and regulatory requirements.
- Kept up-to-date on technological advancements in the field, implementing new tools to enhance job performance.
- Developed strong relationships with local law enforcement agencies, facilitating seamless collaboration during joint operations.
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Provided timely updates to field units during critical incidents, contributing to successful outcomes.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Contributed to a positive work environment by actively participating in team meetings and promoting open communication among colleagues.
- Handled customer complaints using strong engagement, research and issue-resolution skills.
- Recognized as a key contributor to team success, regularly receiving positive feedback from colleagues and supervisors for outstanding performance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
Foreman/Safety Manager
Duffy Crane And Hauling, LLC
07.2009 - 02.2015
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Championed company values through consistent modeling of ethical behavior and adherence to corporate policies.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Evaluated incoming materials for quality and amounts ordered.
- Provided feedback to workers on job performance and safety procedures.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Assisted in the recruitment process for new team members, selecting candidates who demonstrated aptitude for success within the organization.
- Developed and maintained positive relationships with clients and other stakeholders.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Trained workers in proper methods, equipment operation and safety procedures.
Manager
Circuit City
10.2001 - 03.2004
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Criminal Justice/Automotive Technology
Central Missouri State University
Warrensburg, MO12.2000
Skills
- Problem Research and Resolution
- Client Relations
- Strong attention to detail
- Professional Communication
- Interpersonal Communication
- Critical Thinking
Certification
Missouri State Highway Patrol Academy Graduate- 2001
OSHA safety certified from time as Safety Manager
Continuing education certifications and credits currently.
Timeline
Communications Operator III
Missouri State Highway Patrol
07.2015 - Current
Foreman/Safety Manager
Duffy Crane And Hauling, LLC
07.2009 - 02.2015
Manager
Circuit City
10.2001 - 03.2004
Bachelor of Science - Criminal Justice/Automotive Technology
Central Missouri State University