Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Caban-Colon

Reading,PA

Summary

Dynamic professional with a strong background in customer service and operational management. Recognized for fostering teamwork and driving solutions that enhance client satisfaction and operational success.

Overview

3
3
years of professional experience

Work History

Daily Operations Manager

Aramark
Reading, PA
07.2025 - Current
  • Assisted in training new staff on safety protocols and operational procedures.
  • Resolved customer inquiries and complaints promptly, enhancing satisfaction.
  • Maintained cleanliness and organization of workspaces to meet health standards.
  • Supported management in executing operational strategies for improved performance.
  • Mentored junior staff members, fostering their professional development and equipping them with the skills needed for future leadership roles.

Lead Server Trainer

Doc and Bubbas
Mohnton, PA
02.2024 - 06.2025
  • Conducted regular training sessions, improving service quality and customer satisfaction.
  • Assisted in scheduling training sessions, optimizing resource allocation for maximum impact.
  • Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Promoted a culture of teamwork by facilitating collaboration among restaurant staff members.
  • Addressed guest concerns promptly, maintaining high levels of customer satisfaction despite any issues that arose during their visit.

Line Cook

On The Border
Wyomissing, PA
01.2023 - 02.2024
  • Maintained cleanliness and organization of kitchen workstations to ensure compliance with health regulations.
  • Collaborated with team members to efficiently manage food prep and cooking processes during peak hours.
  • Assisted in training new kitchen staff on proper cooking techniques and food safety practices.
  • Monitored inventory levels, communicated needs to management, and minimized waste through efficient prep practices.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

Reading High School
Reading, PA
06-2015

Skills

  • Customer service
  • Problem-solving
  • Employee relations and conflict resolution
  • Operational efficiency
  • Client relations
  • Operations management
  • Crisis management

Languages

Spanish
English

Timeline

Daily Operations Manager

Aramark
07.2025 - Current

Lead Server Trainer

Doc and Bubbas
02.2024 - 06.2025

Line Cook

On The Border
01.2023 - 02.2024

High School Diploma -

Reading High School
David Caban-Colon