Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Caldwel

East Greenbush,NY

Summary

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

15
15
years of professional experience

Work History

Sales Representative

Combined Insurance
08.2024 - Current
  • Assisted customers in identifying products and services to meet their needs
  • Developed product knowledge to provide accurate information to clients
  • Collaborated with team members to enhance customer service experience
  • Utilized point-of-sale systems for processing transactions efficiently

Winder Operator

Cascades Tissue Group
06.2022 - 08.2024
  • Operated winding machinery to produce high-quality coils according to specifications.
  • Monitored production processes, ensuring adherence to safety protocols and operational standards.
  • Conducted routine maintenance on winding equipment to prevent downtime and ensure efficiency.
  • Assisted in quality control inspections, identifying defects and implementing corrective actions.

Team Leader

Bankers Life Insurance
04.2020 - 06.2022
  • Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Mentored junior team members, fostering skill development and enhancing overall team performance.
  • Implemented process improvements, resulting in increased efficiency and reduced operational costs.
  • Coordinated project timelines and resource allocation to meet key deliverables effectively.

Manager

Allstate
05.2010 - 04.2020
  • Led cross-functional teams to optimize operational processes and enhance efficiency across departments.
  • Developed strategic plans to drive customer satisfaction and improve service delivery metrics.
  • Mentored junior staff, fostering professional growth and enhancing team performance through training initiatives.
  • Implemented data-driven decision-making practices, improving resource allocation and workflow management.

Education

Associate of Science - Criminal Justice

HVCC
Troy, NY
06-2005

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Timeline

Sales Representative

Combined Insurance
08.2024 - Current

Winder Operator

Cascades Tissue Group
06.2022 - 08.2024

Team Leader

Bankers Life Insurance
04.2020 - 06.2022

Manager

Allstate
05.2010 - 04.2020

Associate of Science - Criminal Justice

HVCC

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