Energetic and motivated. Strong independent worker. Can adapt to ever changing circumstances. Key member in any team developing and executing strategic business plans. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sort Manager
FedEx Ground
Savannah, GA Keasbey, NJ Newark,NJ
01.2014 - Current
Standing/walking for long durations of time
Loading & Unloading of trailers
Lifting over 70lbs for long durations
Operating ground equipment
Working in extreme weather conditions.
Meet deadlines by proactively managing individual and team tasks and streamlining processes.
Assess reports to evaluate performance, develop targeted improvements, and implement changes.
Transform underperforming teams into productive, profitable teams.
Work diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
Evaluate team members performance and productivity, provide feedback and implement corrective actions.
Conduct performance reviews and administer salaries for staff.
Track company equipment, tools and technology to manage inventory.
Analyze department metrics and performance and reported findings to management.
Enforce regulatory and company policy compliance to improve workplace and employee safety and readiness.
Manage internal operational standards and productivity targets.
Direct workforce action planning, employee retention and service management for multiple locations.