Experienced Communication Technician with a strong focus on technical troubleshooting, system installation, and team collaboration. Proven ability to enhance service delivery and train junior technicians, driving operational efficiency.
Accomplishments
Going to schools and finish studies were my goals
Work History
Communication Technician
10 Years 1 Month
Cox Communications | 10.2001 - 11.2011
Installed and configured communication systems to enhance service delivery.
Diagnosed and resolved technical issues to ensure optimal network performance.
Collaborated with cross-functional teams to improve customer satisfaction rates.
Trained junior technicians on best practices and troubleshooting techniques.
Machine Operator/Assembler
3 Years 9 Months
Alacer Corp | 01.1997 - 10.2000
Operated machinery to assemble components in accordance with production specifications.
Conducted quality checks to ensure compliance with safety and operational standards.
Collaborated with team members to optimize assembly line processes for efficiency.
Trained new operators on equipment usage, safety protocols, and assembly procedures.
Cashier
2 Years
Mobil Gas Station | 01.1998 - 01.2000
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries and provided product information to enhance service experience.
Maintained cleanliness and organization of checkout area to ensure optimal operational flow.
Trained new cashiers on register operations and customer service protocols for consistency.
Quality Control Technician
6 Years 1 Month
Gensia Laboratories | 01.1992 - 02.1998
Conducted routine inspections to ensure product quality and compliance with regulatory standards.
Analyzed test results and documented findings for internal review processes.
Collaborated with production teams to implement corrective actions for quality issues.
Utilized laboratory equipment and software for precise measurements and data collection.
Quality Control Technician
4 Years 10 Months
Kendall Mcgaw Laboratories | 04.1987 - 02.1992
Trained junior technicians on quality control procedures and best practices.
Developed and refined quality assurance protocols to enhance operational efficiency.
Led root cause analysis initiatives to identify and resolve recurring defects in products.
Streamlined testing processes, reducing turnaround time for quality assessments significantly.
Education
Supervisor Certificate Program 1 - Management
Irvine Valley College | Irvine, CA | 11-1997
Extracurricular Activities: [Activity]
Computer Repair - Computer And Information Sciences
Computer Education Institute | Lake Forest, CA | 05-2001
Extracurricular Activities: [Activity]
Associate of Arts - Business Management
Irvine Valley College | Irvine, CA | 05-2000
Extracurricular Activities: [Activity]
Timeline
Communication Technician
Cox Communications
10.2001 - 11.2011Read More
Cashier
Mobil Gas Station
01.1998 - 01.2000Read More
Machine Operator/Assembler
Alacer Corp
01.1997 - 10.2000Read More
Quality Control Technician
Gensia Laboratories
01.1992 - 02.1998Read More
Quality Control Technician
Kendall Mcgaw Laboratories
04.1987 - 02.1992Read More
Irvine Valley College
Supervisor Certificate Program 1 from Management
Read More
Computer Education Institute
Computer Repair from Computer And Information Sciences