Matthew Brown
Pearland,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Communication Technician
City Of Houston Parks And Recreation
06.2006 - 05.2019
- Coordinated installation Pool Alarm System of new users and relocations of existing users.
- Collaborated with other technicians to troubleshoot and resolve technical issues for CCTV .
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Responded to service requests during and after business hours.
- Performed preventive maintenance of telecommunications equipment.
Locksmith Technician
Parks And Recreation Department
05.2000 - 05.2006
- Used devices to open door locks with keys.
- Repaired panic hardware and alarm detection connections on doors.
- Used key cutting machines to duplicate or cut new keys.
- Installed new door hardware such as locks, plates and closers
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Urban Park Ranger
City Of Houston Park And Recreation Department
12.1998 - 10.2006
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
- Evaluated reports on special permit requests, scenic easement and park visitation.
Loss Prevention Lead
Auchan U.S.A. Department Store
09.1998 - 12.2002
- Completed loss control surveys for underwriting information and evaluation.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Provided loss control reporting for prospects and clients.
- Utilized various hand and power tools to secure premises and increase protection.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
Education
High School Diploma -
Washington High School, Louisiana
Washington Louisiana 7058905.1984
Skills
- Safety Practices
- Safety Awareness
- Educating Customers
- Installing Equipment
- Service Requests
- Vehicle Maintenance
- Job Assignments
- Test Equipment Operation
- Team Meetings
- Work Order Completion
- Scheduled Maintenance
- Special Requests
- System Repairs
Timeline
Communication Technician
City Of Houston Parks And Recreation
06.2006 - 05.2019
Locksmith Technician
Parks And Recreation Department
05.2000 - 05.2006
Urban Park Ranger
City Of Houston Park And Recreation Department
12.1998 - 10.2006
Loss Prevention Lead
Auchan U.S.A. Department Store
09.1998 - 12.2002
High School Diploma -
Washington High School, Louisiana