David Carroll
Pelham,New Hampshire
Summary
Results-driven wholesale professional with strong background in account management. Proven expertise in building and maintaining client relationships, negotiating contracts, and driving sales growth. Known for effective team collaboration, adaptability, and relentless focus on achieving targets. Skilled in market analysis, strategic planning, and customer service excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wholesale Account Manager
Lazy River Products, LLC.
Dracut, MA
09.2019 - Current
- Developed and executed business plans to maximize profitability and revenue.
- Successfully expanded account base by attending trade shows, networking events, and utilizing industry connections.
- Implemented tailored sales strategies to effectively target specific customer segments within the wholesale market.
- Coordinated promotional activities such as special offers, incentives or bundled pricing to stimulate additional sales volume among existing customers.
- Worked closely with suppliers to manage inventory levels, ensuring product availability for timely order fulfillment.
- Managed over 130 wholesale account setups and ongoing support.
- Conducted regular product presentations for prospective clients, showcasing our offerings'' unique selling points.
- Mentored junior team members, sharing industry knowledge and best practices to support their development and overall team success.
- Managed a diverse portfolio of accounts while maintaining a keen focus on individual needs and preferences for customized service delivery.
- Developed long-term relationships with key accounts to ensure repeat business and increased revenue.
- Enhanced brand visibility with engaging marketing strategies, including product training and in-store events.
Control Room Operator
G4S Secure Solutions USA
Waltham, MA
10.2017 - 03.2020
- Monitored CCTV feeds to maintain security and safety within facility, swiftly addressing any irregularities.
- Updated operational manuals to reflect current best practices, ensuring all team members had access to latest procedural information.
- Maintained strict compliance with industry regulations and standards, ensuring high level of operational integrity.
- Coordinated with maintenance teams to schedule repairs and routine checks, ensuring equipment reliability.
- Enhanced plant safety protocols with rigorous monitoring of control systems, minimizing operational risks.
- Diagnosed and resolved operational issues affecting power plant equipment function or performance.
- Monitored operations to spot and report on issues for quick resolution.
- Completed daily inspections and tests on plant equipment and documented findings.
- Documented daily activities in internal system and submitted timely shift reports.
District Account Manager
Corporate Chefs
Haverhill, MA
05.2017 - 09.2019
- Organized training sessions on product offerings for both internal team members and external partners to ensure optimal knowledge dissemination.
- Increased district account revenue by implementing strategic sales techniques and building strong client relationships.
- Analyzed monthly results and communicated directly with customer organizations about results.
- Streamlined internal processes for increased efficiency, allowing more time spent on proactive account management tasks.
- Cultivated a network of industry contacts to stay apprised of emerging trends and competitor activity within the district territory.
- Collaborated with cross-functional teams to ensure cohesive support for clients and timely resolution of issues.
- Mentored junior team members, fostering an environment of continuous learning and professional development within the department.
- Managed portfolio of customers with annual revenue averaging $1.5M.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Organized promotional events and interacted with community to increase sales volume.
Director of Food Service Operations
Northpoint Bible College
Haverhill, MA
08.2013 - 05.2017
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Optimized inventory management to minimize costs and ensure product availability.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Campus Security Manager
Northpoint Bible College
Haverhill, MA
01.2012 - 08.2013
- Provided ongoing support and guidance for new hires within the Security department, facilitating smooth integration into their roles as Campus Security Officers.
- Implemented access control measures to maintain secure entry points across the campus facility.
- Played an active role in crisis management planning efforts, helping to establish clear action plans for various emergency scenarios.
- Promoted an environment of open communication between students and security personnel by hosting informational sessions about safety practices oncampus.
Restaurant Manager
Friendly's Restaurant
Windsor Locks, CT
10.2010 - 01.2012
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Education
Bachelor of Arts - General Studies And Bible Theology
Northpoint Bible College
Haverhill, MA05-2015
High School Diploma -
Windsor High School
Windsor, CT05-2010
Skills
- Pricing strategy
- Performance tracking
- Territory management
- Account development
- Promotional planning
- Teamwork
- Financial acumen
- Multitasking
- Problem-solving abilities
- Attention to detail
- Organizational skills
- Active listening
- Planning and coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10-15 staff members.
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Salesforce Certified Administrator - Salesforce.
Timeline
Wholesale Account Manager
Lazy River Products, LLC.
09.2019 - Current
Control Room Operator
G4S Secure Solutions USA
10.2017 - 03.2020
District Account Manager
Corporate Chefs
05.2017 - 09.2019
Director of Food Service Operations
Northpoint Bible College
08.2013 - 05.2017
Campus Security Manager
Northpoint Bible College
01.2012 - 08.2013
Restaurant Manager
Friendly's Restaurant
10.2010 - 01.2012
Bachelor of Arts - General Studies And Bible Theology
Northpoint Bible College
High School Diploma -
Windsor High School