Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Case

Murfreesboro,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Help Desk position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Sales Representitve

Xfinity Store By Comcast
08.2023 - Current
  • Enhanced customer satisfaction by efficiently handling Point-of-Sale transactions and addressing inquiries.
  • Streamlined the checkout process for increased efficiency and reduced wait times.
  • Managed cash, credit, and debit card transactions with accuracy to maintain balanced registers.
  • Provided exceptional customer service through active listening, problem-solving, and maintaining a friendly demeanor.
  • Identified opportunities to upsell products or services during transaction processes for enhanced revenue generation.

Mobile Communication Analyst

FirstFleet
07.2022 - Current
  • Followed standards and procedures to maintain safe work environment.
  • Accurately read, understood and carried out written instructions.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Installed and maintained systems and analyzed users' needs.

Education

Associate of Applied Science - Cyber Security

Motlow State Community College
Tullahoma, TN
05.2024

High School Diploma -

Siegel High School
Murfreesboro, TN
05.2022

Skills

  • Preventive Maintenance Management
  • Hardware Sourcing
  • Install Software
  • Technical Implementation
  • Office Installations
  • Timely Project Completion

Timeline

Sales Representitve

Xfinity Store By Comcast
08.2023 - Current

Mobile Communication Analyst

FirstFleet
07.2022 - Current

Associate of Applied Science - Cyber Security

Motlow State Community College

High School Diploma -

Siegel High School
David Case