David Castelloe
Stafford,TX
Summary
Skilled Service Technician specializing in mechanical troubleshooting, preventive maintenance, and safety compliance. Focused on restoring equipment functionality and improving customer education. Effectively diagnoses problems to enhance overall customer satisfaction.
Overview
1
1
year of professional experience
Work History
Service Technician
Generator Supercenter
Tomball, Texas
10.2024 - 02.2025
- Diagnosed mechanical issues and troubleshot operational problems to restore equipment functionality.
- Executed routine maintenance checks on generator systems and equipment.
- Conducted inspections to ensure compliance with safety regulations, promoting a safe working environment.
- Collaborated with team members to complete service requests efficiently, enhancing overall service delivery.
- Educated customers on proper generator usage and maintenance practices.
- Supported senior technicians in complex repair tasks and procedures.
Service Technician
Mac Haik - Dodge Chrysler Jeep Ram
Houston, Texas
01.2024 - 09.2024
- Diagnosed and resolved customer issues, enhancing overall satisfaction with service.
- Assisted customers with product inquiries and scheduled repairs to ensure timely service.
- Performed yearly and preventive maintenance to ensure optimal vehicle performance and reliability.
- Maintained accurate records of service calls, repairs, and parts used.
- Entered detailed service records in the ticketing system.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Maintained certifications and completed training on systems and components.
Education
High School Diploma -
Marque Home School
Houston, TX11-2013
Skills
- Mechanical troubleshooting
- Equipment maintenance
- Preventive maintenance
- Problem diagnosis
- Safety compliance
- Customer education
- Customer relationship management
- Service record management
- Technical documentation
- Attention to detail
- Hand tool expertise
Timeline
Service Technician
Generator Supercenter
10.2024 - 02.2025
Service Technician
Mac Haik - Dodge Chrysler Jeep Ram
01.2024 - 09.2024
High School Diploma -
Marque Home School