David Cervantes
Tucson,AZ
Summary
Expert in loss prevention and asset protection, with extensive experience in team management and proactive theft prevention strategies. Proven ability to implement effective training programs and collaborate with law enforcement to address security challenges, ensuring a safe environment for customers and staff.
Overview
20
20
years of professional experience
Work History
Lead Door Guy
Proof Bar
Santa Ana, California
10.2019 - Current
- Managed entry process during peak weekend hours to ensure safety.
- Verified IDs to ensure compliance with age regulations, maintaining a safe environment.
- Removed unruly customers from premises to uphold safety and order.
- Counted all cash collected at the end of the night alongside the owner (Justin).
- Ensured security team completed nightly closing procedures, including organizing keg room, relocating trash bins, and collecting radios and headsets.
Business Development Manager
Cozzini Bros
Tucson, Arizona
06.2025 - 03.2026
- Coordinated market research to identify growth opportunities.
- Identified potential clients, built relationships, and negotiated contracts.
- Negotiated contracts with suppliers and clients to optimize terms.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed and implemented strategies to increase sales and market share.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Managed client relationships to enhance customer satisfaction.
- Drafted proposals for prospects in response to their requests for information.
- Analyzed market trends to inform business strategies and decisions.
- Researched target markets to understand the needs of current and potential customers.
- Established new customer accounts using negotiation and sales closing abilities.
- Built sales forecasts and schedules to reflect desired productivity targets.
Fullfillment Associate
Lowes Home Improvment
Tucson, Arizona
07.2023 - 06.2025
- Coordinated with team members to streamline order processing and packing activities.
- Packed merchandise for delivery and moved items to delivery area.
- Operated forklifts and material handling equipment to transport products safely.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Participated in team meetings to discuss performance metrics and areas for improvement.
Loss Prevention
Best Buy
Calvert City, CA
05.2019 - 06.2023
- Monitored store premises for suspicious behavior, facilitating timely intervention against theft.
- Monitored CCTV cameras to identify and respond to theft incidents.
- Collaborated with law enforcement on investigations related to theft or fraud.
- Trained staff on safety protocols and loss prevention techniques to reduce risk.
- Implemented surveillance systems to enhance monitoring of store activities.
- Partnered with store managers on a basis to conduct loss investigations.
- Participated in weekly meetings with management teams to strategize on loss prevention initiatives.
- Provided assistance in the training of new hires on asset protection procedures.
Asset Protection Agent
Macy's
Costa Mesa, California
01.2007 - 01.2021
- Managed and Monitored internal and external theft investigations, apprehensions and recoveries.
- Conducted shortage analysis and developed zone-specific action plans targeting high-risk locations.
- Analyzed theft trends through utilization of available AP reports, system and technology.
- Investigated fraudulent activities and worked with Law Enforcement to bring cases to prosecution.
- Collaborated with store leadership to implement awareness campaigns enhancing shortage and safety control measures.
- Oversaw activities inside and around store perimeter to safeguard against shoplifting and vandalism.
- Developed in-depth knowledge of investigative tools and surveillance equipment.
- Developed and presented verbal and written investigative reports.
Education
Associates degree - Criminal Justice
Los Angeles Trade-Technical College
Los Angeles, CASkills
- Loss prevention
- Prevent Theft
- Safety Equipment Management
- Procedures and Protocols
- CPR and First Aid
- Problem solving
- Client Engagement
- Team collaboration
- Team building
- Conflict Resolution
- Problem solving
- Microsoft office
- Safety adherence
- Microsoft office
Timeline
Business Development Manager
Cozzini Bros
06.2025 - 03.2026
Fullfillment Associate
Lowes Home Improvment
07.2023 - 06.2025
Lead Door Guy
Proof Bar
10.2019 - Current
Loss Prevention
Best Buy
05.2019 - 06.2023
Asset Protection Agent
Macy's
01.2007 - 01.2021
Associates degree - Criminal Justice
Los Angeles Trade-Technical College