
Customer-focused professional with a strong background in operations support and team collaboration. Demonstrated effectiveness in fast-paced environments, excelling in client relations and administrative functions. Committed to fostering inclusive workplaces and enhancing team performance.
• Deliver high-quality customer service in a fast-paced restaurant environment
• Build strong relationships with guests to enhance dining experience and retention
• Train and mentor new team members as a Certified Trainer
• Support management with corporate events and large-scale service operations
• Maintain a positive, team-oriented work environment over long-term employment
Supported students with behavioral challenges by developing and implementing individualized support plans
• Fostered a safe, structured, and supportive environment for students and staff
• Collaborated with educators and staff to implement care management strategies in the classroom
• Demonstrated patience, empathy, and strong interpersonal skills in challenging situations
• Assisted in tax preparation and day-to-day office operations during high-volume tax seasons
• Managed client scheduling, appointments, and communications professionally
• Utilized Microsoft Office and tax software to support business functions
• Maintained strict confidentiality when handling sensitive financial information
• Contributed to a welcoming and efficient office environment for clients
• Supported IT team in computer setup and system preparation, ensuring smooth onboarding for employees
• Collaborated with team members to maintain a productive and professional work environment
• Acknowledged for strong work ethic, leading to additional assignments
Customer Service & Client Relations
Team Collaboration & Communication
Problem Solving & Critical Thinking
Time Management & Multitasking
Adaptability & Fast Learning
Business Operations Knowledge
Microsoft Office (Word, Excel, Outlook, Teams)