Summary
Overview
Work History
Education
Skills
Timeline
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David Chaverri Project Manager

San Jose, Costa Rica,Costa Rica

Summary

Highly skilled and enthusiastic with more than 6 years of experience working with KPI's. Knowledge in human resources, budgeting, credit, data management, US medical and healthcare logistics, sales and customer service.

Overview

5
5
years of professional experience

Work History

Unbilled Ship Pending Analyst

3M
09.2022 - Current
  • Collect, organize and enter patient data into database systems.
  • Perform outbound contacts engaging with patients, insurances and hospitals to collect information.
  • Enter customer information into our customized computer system to document and organize client records.
  • Work effectively with patients with different insurances such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Create documents such as Standard Operation Procedures and Work Instructions to standardize the operation processes.

Memberships Advisor

Experian Credit Services
04.2022 - 09.2022
  • Provided prompt customer support with professional, friendly and patient attitude.
  • Updated account information to maintain customer records.
  • Recorded account information to open new customer accounts.
  • Updated account information to maintain customer records
  • Offered advice and assistance to customers, paying attention to special needs or wants

HHRR Specialist

Amazon
12.2018 - 04.2022
  • Resolved through telephone and email issues and inquiries from employees located at the fulfillment centers all over USA.
  • Completed employees insight reports and input over 10 000 of sensitive data.
  • Developed monthly statistical reports for leadership team and quality improvement programs.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.

Education

Bachelor's - Business Administration

Universidad Fidelitas
San Jose

Certificcation -

Scrum Foundations
San Jose
01.2024

Scrum Master -

Certiprof
Sunrise, FL

Skills

  • Leadership and coaching
  • Time management
  • Planning skills
  • Critical thinking
  • Risk analysis
  • Communication skills
  • Scrum framework

Timeline

Unbilled Ship Pending Analyst

3M
09.2022 - Current

Memberships Advisor

Experian Credit Services
04.2022 - 09.2022

HHRR Specialist

Amazon
12.2018 - 04.2022

Bachelor's - Business Administration

Universidad Fidelitas

Certificcation -

Scrum Foundations

Scrum Master -

Certiprof

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David Chaverri Project Manager