David Ciotti Hernández
Summary
Highly competent Information Desk Manager with comprehensive experience in managing information service functions. Exceptional problem-solving and analytical skills. Proven track record of providing superior customer service. Diligent in learning and turn-keying new systems such as scheduling. Worked to maintain a positive work environment.
Overview
4
4
years of professional experience
Work History
SAASHA Events Coordinator
LUCC
Appleton, WI
09.2024 - Current
- Created ideas for community building events
- Filed paperwork for events
- Organized events
- Handled finances for materials and supplies for events
Info Desk Manager/Staff
Lawrence University
Appleton, WI
09.2021 - Current
- Provided leadership, insight and mentoring to newly hired employees
- Participated in hiring decisions
- Organized schedules for the team
- Monitored mail and other correspondence
- Tracked posters in Warch, putting up new ones, taking down unauthorized ones
- Welcomed large volume of guests
- Directed calls to appropriate department in the university
Education
Bachelor of Arts - Theater Arts And Education
Lawrence University
Appleton, WI06-2025
Skills
- Project management
- Budget management
- Team building
- Creative problem solving
- Effective communication
- Leadership skills
- Customer service
- Schedule coordination
- Adaptability and flexibility
- Event Planning
Languages
Spanish
Professional
Timeline
SAASHA Events Coordinator
LUCC
09.2024 - Current
Info Desk Manager/Staff
Lawrence University
09.2021 - Current
Bachelor of Arts - Theater Arts And Education
Lawrence University
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