David Croft
Madison,ME
Summary
To obtain a position with a company and becoming very successful Proactive Team Member Relations Specialist possessing strong understanding of workplace safety regulations and manufacturing deadlines and goals. Talented at monitoring off line-workers and troubleshooting and problem solving Quality, Cost and Safety issues with superior communications and negotiation skills Offer 7 years of experience in completing Paint Projects within project completion timeframes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Production Manager
Mazda Toyota
10.2023 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Reviewed work for quality and compliance with company standards and design specifications.
Mass Production Team Leader
MTMUS
01.2020 - 10.2023
- Cost Quality Kaizen Safety ICS ICS development Defect System Kaizen Team Training Safety Benchmarking Development for my Safety Tm Quality Engineering assisting with special projects and development Quality training with Wavescan Xrite and pelt meter
Production Team /TL
Toyota Motor Manufacturing
08.2015
- Machining Quality Control Recieving Conveyance Assembly for 4 Kaizen for line and Quality Circles Logistic helper Quality training with quality measuring tools to support line
Teller/Customer Service Rep
Wells Fargo Bank
10.2010 - 08.2015
- Sales of Bank Products Marketing and Promoting Bank to local businesses Customer service and billing questions and service issues
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Account Executive
Broadcast One
01.2010 - 09.2010
- Sales, Internet and Commercial Spot Production Marketing and Promoting the Radio Station/programming event planning Customer service and billing questions cold calling and face to face
Mortgage Consultant
Hometown Lenders
08.2009 - 01.2010
- Business to Business Sales mortgages, personal loans, car loans Residental sales mortgages etc… Customer service and billing questions cold calling and face to face
Credit Manager/Sales Consultant
Wells Fargo Financial
09.2007 - 07.2009
- Business to Business Sales mortgages, personal loans, car loans Residental sales mortgages etc… Customer service and billing questions cold calling and face to face
Small Business Consultant
AT&T
06.2005 - 08.2007
- Business to Business Sales of Telecommunication Products Customer Service of Collections Cold Calling and Servicing of Products
Communication Consultant Representative/Service and Repair
Sprint PCS
04.2002 - 05.2005
- Leading Sales Rep for Store 3 months in a row Marketing & Creating Business from Business in area Customer Billing and Collections
Customer Service Representative/Collections
Aristoi Medical
01.2001 - 02.2004
- Collected on Past Due ER Bills Research and Process Medical Claims Handled Customer Service and General Office Functions
Marketing Assistant
Media Star Promotions
12.2000 - 12.2002
- Increased regional sales of Salem Cigarettes anaged and Maintain Inventory
Education
B.S - Psychology
University of Alabama at Birmingham
01.2002
Skills
- Root Cause Analysis
- Incident Reporting
- Teams
- Report Writing
- Excel Skills
- Workforce Management
- Power BI
- Power Point
- Power Apps
Certification
- Certified Ergo Champion Paint Shop (TEBA EVAL) - 2021
- Certified ICS + , [MTMUS] - 2021
- Adult First AId CPR AED and BBP and Asthma (Red Cross MTMUS)
- Certified Logistic Specialist (Calhoun Community College)
- OSHA 10, 30 and 510
- Superior Excel Skills (Microsoft Office)
- Toyota Problem Solving, Leadership (Week Long Training KY)
- TEBA Shop Champion
- TEIS Shop Champion
Accomplishments
- Osha 10
- Osha i510 Certified logistic technician
- CPR and AED C
- Skils Microsoft suite excel and power point skills
- Presentations Power bi a
References
- Juanita Turner
- Keaundrey Aaron
Timeline
Production Manager
Mazda Toyota
10.2023 - Current
Mass Production Team Leader
MTMUS
01.2020 - 10.2023
Production Team /TL
Toyota Motor Manufacturing
08.2015
Teller/Customer Service Rep
Wells Fargo Bank
10.2010 - 08.2015
Account Executive
Broadcast One
01.2010 - 09.2010
Mortgage Consultant
Hometown Lenders
08.2009 - 01.2010
Credit Manager/Sales Consultant
Wells Fargo Financial
09.2007 - 07.2009
Small Business Consultant
AT&T
06.2005 - 08.2007
Communication Consultant Representative/Service and Repair
Sprint PCS
04.2002 - 05.2005
Customer Service Representative/Collections
Aristoi Medical
01.2001 - 02.2004
Marketing Assistant
Media Star Promotions
12.2000 - 12.2002
B.S - Psychology
University of Alabama at Birmingham
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