David CROW
Upland,CA
Summary
Dynamic leader with a proven track record at Legacy Supply Chain Services Inc., excelling in staff development and customer service. Mastered workforce management and conflict resolution, enhancing team performance and customer satisfaction. Mentored future leaders, fostering a culture of continuous learning and collaboration. Achieved significant improvements in operational efficiency through strategic task delegation and cross-functional teamwork.
Overview
1
1
year of professional experience
Work History
Manager
Legacy Supply Chain Services Inc.
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Education
Highschool Diploma - General Studies
5 Keys High School
Los Angeles, CA07.2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Task delegation
- Staff management
- Goal setting
- Documentation and reporting
- Relationship building
- Cross-functional teamwork
Accomplishments
In my over four years working with legacy i have excelled in both the wharehouse and dispatch departments. I was also choosen as the legacy core recognition winner in April 2023.
Timeline
Manager
Legacy Supply Chain Services Inc.
01.2024 - Current
Highschool Diploma - General Studies
5 Keys High School
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