David De Marco
Leander
Summary
Sales professional with a proven track record at LoveSac, excelling in customer relations and upselling techniques. Skilled in multitasking and fostering team collaboration, I consistently achieved sales targets while enhancing client satisfaction. My strong interpersonal communication and dedication to service excellence incourage lasting customer loyalty.
Overview
8
8
years of professional experience
Work History
Sales Representative
LoveSac
09.2023 - 01.2024
- Enhanced client satisfaction by addressing concerns of the guest and providing exceptional solutions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Always showed excitement about new products in store
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Food Runner/Server
Moviehouse & Eatery
09.2017 - 06.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the establishments.
- Managed multiple tables and big seating halls of up to 150 people simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Shift Lead Supervisor
Alamo Drafthouse
04.2021 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Service Advisor
Wash N Roll
05.2016 - 09.2017
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed goals.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Education
High School Diploma -
Rouse High School
Leander, TX06-2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Great team builder and delegator
- Great at following instructions
- Willing to sweep floors
- Great at multitasking and staying on track
- Team Player!
Languages
Spanish
Limited Working
Italian
Native or Bilingual
English
Full Professional
Timeline
Sales Representative
LoveSac
09.2023 - 01.2024
Shift Lead Supervisor
Alamo Drafthouse
04.2021 - 05.2023
Food Runner/Server
Moviehouse & Eatery
09.2017 - 06.2023
Service Advisor
Wash N Roll
05.2016 - 09.2017
High School Diploma -
Rouse High School
Similar Profiles
Ciara A. Fragoso-TovarCiara A. Fragoso-Tovar
Sales Associate at LoveSacSales Associate at LoveSac
Christopher SuttonChristopher Sutton
District Manager at LoveSacDistrict Manager at LoveSac
SHAWN SIDDIQUISHAWN SIDDIQUI
Sales Associate at LoveSacSales Associate at LoveSac
Theresa JonesTheresa Jones
Family Nurse Practitioner at Family First HealthcareFamily Nurse Practitioner at Family First Healthcare
Tahj A. SmithTahj A. Smith
CAR RENTAL CLEANER at Managed Labored SolutionsCAR RENTAL CLEANER at Managed Labored Solutions