David Demos
Pompano Beach,FL
Summary
Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities and focused on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Lefkes Estiatorio
Delray Beach, FL
10.2024 - 03.2025
- Formulate policies and procedures to streamline operations.
- Manage all aspects of daily operations; including managing budgets, inventory control, vendor relations, payroll, timekeeping and staff scheduling.
- Establish comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Assist in recruiting, hiring and training of team members.
- Meet, greet and encourage feedback from customers and use said feedback to implement positive changes within restaurant.
Dining Room Manager
Modern Restaurant Group- El Camino
Boca Raton, FL
10.2023 - 10.2024
- Enhance customer satisfaction by ensuring timely expo and efficient service in the dining room.
- Resolve guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Complete open, midday and closing procedures.
- Complete weekly inventories of dry stock.
Restaurant & Kitchen Director
Rachel's Steakhouse Palm Beach
Palm Beach, FL
08.2022 - 10.2023
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Developed unique events and special promotions to drive sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Dining Room Manager
Meat Market
Palm Beach, FL
07.2019 - 06.2022
- Managed front of house staff and maintained/exceeded guest experience goals in a high volume, 170 seat fine dining setting.
- Marketing and relationship retention with surrounding hotels.
- Executed guest's special requests including those from high profile/celebrity clientele.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Completed opening and end of day paperwork and cash counts.
- Assisted in increasing yearly sales from $3.4 million in 2019 to $7.4 million in 2021.
General Manager
Cafe Martorano
Oakland Park, FL
12.2018 - 03.2019
- Managed high volume, fine dining Italian restaurant.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened client relationships using strong issue resolution and dynamic communication skills.
- Set menu specials with chef.
- Completed opening and closing paperwork as well as cash counts.
General Manager
Gary Rack's Farmhouse Kitchen
Boca Raton/Delray Beach, FL
03.2018 - 12.2018
- Oversaw front of house/back of house staff and maintained adequate staffing while minimizing overtime.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Carefully interviewed, selected, trained, and supervised staff.
General Manager
Terra Fiamma
Delray Beach, FL
03.2013 - 01.2018
- Formulate policies and procedures to streamline operations.
- Manage all aspects of daily operations; including managing budgets, inventory control, vendor relations, payroll, timekeeping and staff scheduling.
- Establish comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Assist in recruiting, hiring and training of team members.
- Meet, greet and encourage feedback from customers and use said feedback to implement positive changes within restaurant.
Education
Olympic Heights Community High School
Boca Raton, FLSkills
- Food Safety and Sanitation
- Guest Satisfaction
- Inventory Management
- Teamwork and Collaboration
- Training and Development
- Staff Scheduling
- Labor and Food Cost Control
- High-Volume Dining
- Fine Dining Experience
- Customer Retention
Certification
- ServSafe Manager Certification
- Alcohol Compliance/Responsible Vendor Training
Timeline
General Manager
Lefkes Estiatorio
10.2024 - 03.2025
Dining Room Manager
Modern Restaurant Group- El Camino
10.2023 - 10.2024
Restaurant & Kitchen Director
Rachel's Steakhouse Palm Beach
08.2022 - 10.2023
Dining Room Manager
Meat Market
07.2019 - 06.2022
General Manager
Cafe Martorano
12.2018 - 03.2019
General Manager
Gary Rack's Farmhouse Kitchen
03.2018 - 12.2018
General Manager
Terra Fiamma
03.2013 - 01.2018
Olympic Heights Community High School