Dedicated Service industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organization skills. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
Work History
Ride Sharing Driver
Uber Technologies Inc.
06.2015 - Current
Achieved over 90% high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Delivery Driver
Papa Johns International Inc.
06.1998 - 10.2015
Process phone orders and pizza
Restock inventory
Paula Cottingham, supervisor, 504-834-6547, Grnis5417@aol.com
Courier and Coordinator
Rush It Courier/Advance Check In
01.2000 - 06.2008
AS A COURIER: Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Delivered lost airport luggage locally and in a 4 state area
Communicate with customers and verify address for delivery
Using color coded spreadsheet in Microsoft Excel, routed and delivered LARGE VOLUMES of luggage in the city.
AS A COORDINATOR: Good communications with airline agents and customers
In demanding and stressful situations, handled problems under pressure in a timely manner.
Trained in-house drivers.
Made coordinators job easier and more efficient using color coded MS Excel spreadsheets.
Offered position as Area Supervisor upon expansion in the future. This opportunity became obsolete due to events of 911.
Offered position as Area Supervisor upon expansion in the future. This opportunity became obsolete due to events of 911.
Angela Bowman, CEO - owner. abowman@advancecheckin.com
Logistics Manager
Smart Mailers
03.2003 - 10.2005
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Deliver "time-sensitive" advertising campaign material for nation wide auto dealerships by target date to sectional center Post Office facilities.
Weigh and certify pallet material at post office valued at hundreds of thousands of dollars.
Use MS Excel spreadsheet to track deliveries ans expense account.
Use Post Office internet to obtain facility directions, maps, and contact info.
Warehouse Inventory Manager
Alpine Plastics
09.1991 - 12.1996
Managed over $1,000,000 T-shirt plastic bag inventory and 5 employees in 30,000 square-foot warehouse for T-shirt plastic bag company.
Maintain daily inventory
Keep management apprised of production schedule
Received certificate of training from Caterpillar in forklift operations.
Education
Bachelor of Arts - Paralegal Studies With A Minor in Business
Tulane University
New Orleans, LA
05.2013
Associate of Science - Pre Nursing Courses
Delgado Community College
New Orleans, La.
05.2012
Associate of Applied Science - Electronic Technology And Computer Maintainance
New Orleans Regional Vo-Tech
New Orleans, LA
05.1984
Skills
Organization and Time management
Computer proficiency - MS Office
Supervision
Trained new hires
Good telephone etiquette
Customer service
10 years delivery experience
12 years management experience
Timeline
Ride Sharing Driver
Uber Technologies Inc.
06.2015 - Current
Logistics Manager
Smart Mailers
03.2003 - 10.2005
Courier and Coordinator
Rush It Courier/Advance Check In
01.2000 - 06.2008
Delivery Driver
Papa Johns International Inc.
06.1998 - 10.2015
Warehouse Inventory Manager
Alpine Plastics
09.1991 - 12.1996
Bachelor of Arts - Paralegal Studies With A Minor in Business
Tulane University
Associate of Science - Pre Nursing Courses
Delgado Community College
Associate of Applied Science - Electronic Technology And Computer Maintainance
ADON and Regional Director of Clinical Services at Atlas Rehabilitation and HealthcareADON and Regional Director of Clinical Services at Atlas Rehabilitation and Healthcare