Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Disch

Racine

Summary

Adept Master Technician with a proven track record at Boucher Nissan, enhancing vehicle performance and customer satisfaction through expert diagnostics and adaptive problem-solving. Demonstrated excellence in engine repair and strong communication, consistently exceeding expectations with a focus on continuous improvement.

Professional technician with strong background in automotive diagnostics, repair, and maintenance. Known for commitment to team collaboration and delivering results that exceed expectations. Adept at troubleshooting complex issues, utilizing advanced tools, and adapting to changing needs. Reliable, skilled in problem-solving, and focused on ensuring optimal vehicle performance.

Overview

22
22
years of professional experience

Work History

Master Technician

Boucher Nissan
02.2022 - 12.2024
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
  • Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.
  • Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
  • Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed safety and emissions inspections.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Automotive Service Advisor

Heiser Ford Lincoln
01.2024 - 09.2024
  • Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
  • Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
  • Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
  • Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
  • Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.

Master Technician

John Amato Nissan
12.2017 - 02.2022
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
  • Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
  • Ensured smooth shop operations by managing inventory, ordering parts as needed, and maintaining tools in optimal condition.
  • Optimized workflow efficiency by organizing the workspace for optimal access to tools, equipment, and parts needed for each job.
  • Developed expertise in specialized areas such as hybrid technology or diesel engines, expanding the range of services offered to customers.

Master Technician

Rosen Nissan & Kia
09.2002 - 12.2017
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Delivered top-notch customer service by efficiently diagnosing vehicle problems and clearly explaining repair options to clients.
  • Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
  • Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.

Education

High School Diploma -

St Francis High School
St Francis
06-1999

Automotive

Matc
Milwaukee, WI
05-1999

Skills

  • Strong communication skills
  • Adaptive problem solving
  • Expert diagnostics
  • Continuous improvement mindset
  • Equipment installation expertise
  • Engine repair
  • Electrical experience

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 8 to 10 staff members.


Timeline

Automotive Service Advisor

Heiser Ford Lincoln
01.2024 - 09.2024

Master Technician

Boucher Nissan
02.2022 - 12.2024

Master Technician

John Amato Nissan
12.2017 - 02.2022

Master Technician

Rosen Nissan & Kia
09.2002 - 12.2017

High School Diploma -

St Francis High School

Automotive

Matc

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David Disch