Vanesca Lucas
Helena,MT
Summary
To secure a responsible and fulfilling full time job in the public service sector. This will in turn allow me to provide for my family and gain more experience and expertise in this field.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Program manager
West Mont
Helena, MT
01.2023 - Current
- Managing staff by supervising shifts, providing input on performance reviews and coaching/disciplinary actions, providing training and mentoring to new and existing employees; guiding and supervising the work of Direct Support Professionals by setting clear expectations and monitoring progress, providing feedback regarding performance regularly
- Recognizing and valuing the skills and input of employees; implementation of creative scheduling and accountability
- Work with clients to provide support in daily activities, medication administration and self-care
- Assure all houses are adequately staffed during night shift and morning shift
- Communicate staff needs and changes to office management and ensuring client protocols are followed in accordance with WestMont policies and procedures.
Preschool Coordinator
Heritage Learning Academy
Kalispell, MT
01.2020 - 01.2022
- The supervision of students, aides, and volunteers
- Assigned and clearly communicate task to each aide and volunteers
- Ensure the cleanliness and positive environment of the classroom
- The teacher shall aid in developing students' appreciation for the wonders of science, arts, music and language
- The teacher will aim to do this through the development of knowledge, attitudes, and the skillful use of language that will contribute to students’ development.
Community Outreach Worker
Cranbrook Comm. Living
Cranbrook
01.2015 - 01.2018
- Responsible for helping clients gain access to community support and care
- Taking them to medical appointments, grocery shopping and employment coaching activities
- Helping the prepare meals and care for personal hygiene, laundry and other personal needs
- Offering them a chance to socialize by taking them out for coffee, accompanying them to movies or skating events (based on their preference)
- I was also tasked with assessing my clients' strengths and needs in order to determine what kind of support systems are required to help them achieve the goals and live as independently as possible.
Server/ Banquet Personnel
The heritage Inn
Cranbrook, British Columbia
01.2013 - 01.2015
- Responsible for banquet set up and take down, seating guests, serving food and beverages
- Provided menus, place order using a computerized system, received payment and bussed tables
- Work numerous on and off-site banquets for over 300 people as part of a large team.
Administration clerk
Manpower Inc.
Winnipeg, Manitoba
01.2011 - 01.2013
- Provide support services in staffing, training and assessing candidate eligibility, work with organization which provides services to Aboriginal communities and organize meetings between those individuals
- Utilize various Word processing software and email on a daily basis (e.g
- WordPerfect, Microsoft office word, Microsoft office Excel, Lotus Notes)
Tenant companion
Residence Despines
Winnipeg, Manitoba
01.2010 - 01.2011
- Assist with dressing, undressing and personal hygiene as needed, care for assistive devices such as glasses, hearing aids, walkers, and canes including the monitoring of safe transfers and ambulation techniques
- Perform daily housekeeping such as vacuuming, dusting, emptying the trash, cleaning the bathroom, bed making, and linen changes.
Education
Bachelor Of Education -
University of Manitoba
Winnipeg, ManitobaHuman Service Worker Certificate -
College of the Rockies
Cranbrook, BCFrench Language High School -
College Louis Riel
Winnipeg, MBSkills
- Bilingual: I Speak, read and write English and French I have four years' experience working with a cash register and I am quick and willing to learn new skills Possess excellent oral and written communication skills, time management and customer service skills I am able to use various computer softwares and have worked with word processing software and emails (eg Microsoft Office PowerPoint, Teams, Corel, WordPerfect, Microsoft Office Word, Microsoft Office Excel and Outlook)
Certification
- Valid CPR Certificate
- Montana Medication Certification
- Food Safe Level 1 Certificate
- Crisis Intervention Level 1 Certificate
References
- Bobby Montoya, Westmont NOC program Manager, (406) 410-6571
- Blu Snell, Ron’s Place program Manager, (406) 594-3090
- Jane Turner, Heritage Learning Academy, (406)257-8799
- Danielle Adeyemo, Mira Facilitation Center, (587) 990-7277
Timeline
Assistant Program manager
West Mont
01.2023 - Current
Preschool Coordinator
Heritage Learning Academy
01.2020 - 01.2022
Community Outreach Worker
Cranbrook Comm. Living
01.2015 - 01.2018
Server/ Banquet Personnel
The heritage Inn
01.2013 - 01.2015
Administration clerk
Manpower Inc.
01.2011 - 01.2013
Tenant companion
Residence Despines
01.2010 - 01.2011
Bachelor Of Education -
University of Manitoba
Human Service Worker Certificate -
College of the Rockies
French Language High School -
College Louis Riel