David Dorr
Las Vegas
Summary
Enthusiastic learner eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of leading people and marketing to people. Motivated to learn, grow, and excel in any business industry.
Overview
13
13
years of professional experience
Work History
Customer Experience Associate
DraftKings
04.2022 - Current
- Provide exceptional customer service through demonstrating product knowledge
- Effectively communicate with our customers across several channels- email, phone, and chat
- Promote the DraftKings brand through conflict resolution abilities and effective communications skills
- Advocate for our players to help us grow the business
- Have multiple gaming licenses; Illinois, Indiana, Pennsylvania, West Virginia
- Knowledgeable in Zendesk and Microsoft Office products
- Worked with many other departments like Fraud and Player Protection team to help assist our players account restrictions
- Been apart of both the Sportsbook CX and Casino CX teams
DraftKings AML Internship
DraftKings
07.2023 - 10.2023
- Worked with the AML Manager to help clear PEP/Sanction Alerts
- Used tools like Bridger and LexisNexis to determine if the potential match was a false positive or a true match
- Spent time researching the players and potential matches to find concrete evidence to prove that they are a false positive/true match
- During the Internship I found a true match
Planting Schedule Coordinator
Sabor Farms
03.2021 - 04.2022
- Manage and maintain the Planting Schedule
- Create reports for the Accounting and Sales Departments
- Daily communication with customers and vendors
- General office work
Ballot Collector for 2020 Elections
County Of Monterey- Elections Department
10.2020 - 11.2020
- Collected Ballots
- Cleaned Polling Stations
- Organized Warehouse after elections
- Did data entry for provisional and CVR ballots
Census Outreach Representative
County Of Monterey
09.2020 - 10.2020
- Booth Setup
- Educated people about the 2020 US Census
- Helped people complete their 2020 US Census
Office Assistant (Summer Job)
Discovery Charters
06.2015 - 07.2020
- Answering phones
- Office filing
- Data entry
- Basic Accounts Receivables
- Taking reservations and quoting prices
Varsity Football Coach (Summer Job)
North Salinas High School
06.2019 - 09.2019
- Coached wide receivers at the varsity level
Varsity Football Coach (Summer Job)
Salinas High School
06.2017 - 09.2018
- Coached wide receivers at the varsity level
Assistant Manager
Relay for Life
07.2011 - 01.2013
- Coordinating set-up and clean-up 2011,2013.
- Car Parking Manager 2012.
- Cancer Survivor Committee Worker 2012 and 2013.
- Volunteer service hours 2011-2013 - 113 hours.
Education
Bachelor of Arts - Business Administration (Sports Business)
University of Oregon
Eugene, OR12.2019
Bachelor of Arts - Japanese (Culture)
University of Oregon
Eugene, OR12.2019
Skills
- Team building
- Leadership
- Team leader
- Leadership development
- Hard working
- Quick learner
- Microsoft Office
Affiliations
National Society of Leadership and Success- Inducted Member Date 2016- Present (University of Oregon Chapter)
Selected by campus administration to participate among top students in a leadership program including:
- Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
- Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
- Success Networking Teams: Participated in peer based leadership development teams. Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.
Timeline
DraftKings AML Internship
DraftKings
07.2023 - 10.2023
Customer Experience Associate
DraftKings
04.2022 - Current
Planting Schedule Coordinator
Sabor Farms
03.2021 - 04.2022
Ballot Collector for 2020 Elections
County Of Monterey- Elections Department
10.2020 - 11.2020
Census Outreach Representative
County Of Monterey
09.2020 - 10.2020
Varsity Football Coach (Summer Job)
North Salinas High School
06.2019 - 09.2019
Varsity Football Coach (Summer Job)
Salinas High School
06.2017 - 09.2018
Office Assistant (Summer Job)
Discovery Charters
06.2015 - 07.2020
Assistant Manager
Relay for Life
07.2011 - 01.2013
Bachelor of Arts - Business Administration (Sports Business)
University of Oregon
Bachelor of Arts - Japanese (Culture)
University of Oregon