Summary

Overview

Work History

Skills

Timeline

David Dorum

The Colony,Texas

Summary

A dynamic Owner/Operator of D&R Floors and Home Solutions, Inc., I excel in business operations management and relationship building, significantly enhancing client satisfaction and operational efficiency. Leveraging my knowledge with flooring and client relationship management, I successfully expanded our professional network, ensuring a consistent growth trajectory and superior service delivery to ensure complete customer satisfaction.

Overview

24

24

years of professional experience

Work History

Owner/Operator

D&R Floors and Home Solutions, Inc.

01.2001 - Current

Consulted with customers to assess needs and propose optimal solutions to flooring and remodeling needs.
Managed day-to-day business operations.
Developed and nurtured lasting customer relationships by projecting professional expectations and responding quickly to logistical and scheduling issues.
Developed business plan, processes and procedures to provide superior service to customers.
Fostered strong professional network and partnership building skills to connect with quality leads.
Trained and motivated employees to perform daily business functions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Employed prompt decision-making and in-depth research to resolve issues.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve expectations.

Skills

Sales negotiation
Operational reporting
Business operations management

Relationship management
Negotiation
Client relationship management

Timeline

Owner/Operator

D&R Floors and Home Solutions, Inc.

01.2001 - Current