David Duncan
Porter,TX
Summary
Experienced delivery driver and warehouse worker. Forklift operator for more than 17 years in different industries. Brake press operator for more than 4 years.
Overview
7
7
years of professional experience
Work History
Delivery Driver
TCI
01.2026 - Current
- Delivered packages efficiently, ensuring timely arrival to designated locations.
- Operated delivery vehicle safely while adhering to traffic regulations and company policies.
- Conducted routine vehicle inspections to maintain safety and reliability standards.
- Managed inventory by accurately tracking deliveries and reporting discrepancies.
- Utilized GPS technology to optimize delivery routes and improve efficiency.
- Maintained accurate records of deliveries, enhancing operational transparency and accountability.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivery Specialist
Frito-Lay
08.2019 - 06.2025
- Led delivery operations, ensuring timely and accurate distribution of products.
- Trained and mentored junior team members on best practices for delivery efficiency.
- Implemented process improvements that enhanced route optimization and reduced delays.
- Coordinated with warehouse teams to streamline inventory management and order fulfillment.
- Monitored delivery performance metrics, identifying areas for enhancement and corrective action.
- Fostered strong relationships with customers to improve service satisfaction and retention rates.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
- Coordinated consistent on-time deliveries of damage-free goods.
- Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
- Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Documented all delivery transactions accurately, contributing to efficient inventory management practices.
- Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
- Assisted in training new hires for successful integration into the team while sharing best practices on safe driving techniques and effective route planning strategies.
- Managed time effectively by prioritizing tasks based on urgency and importance, maximizing daily productivity levels without compromising quality standards set forth by the company policy guidelines.
- Contributed to sustainable business practices by consolidating deliveries whenever possible, reducing fuel consumption and overall carbon footprint.
- Ensured the safety of delivered items by properly securing and handling packages during transport.
- Streamlined package pick-up procedures from local drop-off points which consistently reduced waiting time for customers.
- Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
- Utilized technology effectively for real-time updates on package statuses, ensuring constant communication between dispatchers and customers.
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Conducted thorough pre-and post-trip inspections of vehicles to guarantee compliance with safety regulations and prevent potential issues on the road.
- Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
- Followed company policies and procedures during shift.
- Obtained signatures from customers upon delivery of goods.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Reported customer questions, issues and complaints to management.
- Reported issues found with delivery truck to next shift driver and shift lead.
- Tracked delivery information, mileage, and fuel use while on shift.
- Maintained clean and orderly appearance while on shift.
- Verified load against delivery ticket before beginning every shift.
- Kept detailed records of deliveries and money received from customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Inspected load security and checked for damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Truss Builder
Peninsula Truss
02.2019 - 08.2019
- Assembled truss components using precision tools to ensure structural integrity and accuracy.
- Collaborated with team members to optimize assembly workflows and enhance production efficiency.
- Trained new hires on safety protocols, tool usage, and assembly techniques to maintain high-quality standards.
- Conducted quality inspections on finished products to verify compliance with specifications and industry standards.
- Coordinated with project managers to align production schedules with delivery timelines, ensuring timely completion of orders.
- Enhanced teamwork dynamics by participating actively in group problem-solving sessions and offering constructive feedback when necessary.
Education
High School Diploma -
Vashon HS
Vashon, WASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- DOT certified
- 17 years forklift operating experience
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- Heavy lifting
- Order picking and processing
Timeline
Delivery Driver
TCI
01.2026 - Current
Delivery Specialist
Frito-Lay
08.2019 - 06.2025
Truss Builder
Peninsula Truss
02.2019 - 08.2019
High School Diploma -
Vashon HS