David East
Miami,FL
Summary
Customer-focused Route & Service Professional with experience in inventory control, account support, and service sales. Proven ability to manage high-volume routes, maintain accurate inventory, build strong client relationships, and increase sales through upselling and cross-selling. Physically capable of performing demanding indoor/outdoor work while maintaining safety and compliance standards.
Overview
10
10
years of professional experience
Work History
Inventory & Sales Support Representative
Performance Food Group
Miami, FL
07.2022 - Current
- Manage inventory tracking and reconciliation to ensure accurate stock levels and on-time deliveries.
- Process high-volume sales orders and resolve customer inquiries in a fast-paced distribution environment.
- Identify upsell opportunities and recommend additional products to grow account revenue.
- Maintain inventory reports and assist leadership with forecasting and route coordination.
- Ensure compliance with safety standards and operational procedures.
Inventory & Sales Assistant Specialist
Alabama State University
Montgomery, AL
08.2017 - 05.2021
- Logged and tracked inventory across multiple departments to maintain optimal stock levels.
- Processed service requests and ensured timely order fulfillment.
- Provided front-line customer service while supporting faculty and staff.
- Helped implement inventory tracking improvements that reduced discrepancies by 15%.
- Monitored daily stock counts and ensured compliance with inventory policies.
- Increased customer satisfaction through product recommendations and upselling.
- Reduced shrinkage by 10% through improved inventory control practices.
Retail & Inventory Sales Associate
Magic City Casino
Miami, FL
02.2016 - 08.2016
- Processed customer transactions and promoted service packages and loyalty programs.
Education
Bachelor of Science - Computer Information Systems
Alabama State University
Skills
- Route Management
- Customer Account Growth
- Upselling & Cross-Selling
- Inventory Control & Auditing
- Order Processing
- Client Relationship Building
- Service Agreement Support
- Regulatory Compliance
- Microsoft Excel
- SAP
Websites
Timeline
Inventory & Sales Support Representative
Performance Food Group
07.2022 - Current
Inventory & Sales Assistant Specialist
Alabama State University
08.2017 - 05.2021
Retail & Inventory Sales Associate
Magic City Casino
02.2016 - 08.2016
Bachelor of Science - Computer Information Systems
Alabama State University