LINO GARCIA
Henderson,NV
Summary
Service-oriented delivery professional with a demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork, and collecting payments. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate/Receptionist/Inventory Control
Clear River LLC dba Nevada Made Marijuana
Henderson, NV
02.2023 - 10.2023
- Demonstrated in-depth knowledge of different strains, their effects, medical benefits, and suitable consumption methods to educate patients.
- Organized store by returning merchandise to proper areas and restocking displays.
- Utilized point-of-sale systems to handle transactions accurately and efficiently.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Budtender/Receptionist
Cookies Flamingo
Las Vegas, NV
03.2023 - 08.2023
- Answered phones to assist customers with questions relating to products, promotions, rewards, and online orders.
- Offered exceptional customer service to ensure customer satisfaction and build long-lasting relationships.
- Properly handled register and processed cash transactions while remaining compliant with state allotment regulations.
- Greeted and checked guests into the point-of-sale system, ensuring valid identification and medical cards.
- Demonstrated a vast knowledge of cannabis strains, health benefits, effects, and suitable methods of consumption.
- Maintained a clean and organized work environment including product displays, shelving, and signage.
- Discussed strains, qualities, and effects of marijuana for medicinal and recreational needs.
- Utilized point-of-sale systems to handle transactions accurately and efficiently.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
Guest Consultant
Green Thumb Industries
Las Vegas, NV
06.2021 - 01.2023
- Greeted and welcomed customers, vendors, and visitors with a positive attitude and professional demeanor.
- Checked guests to ensure valid identification to adhere to Nevada state cannabis laws and regulations.
- Managed incoming calls to answer questions regarding products, promotions, discounts, and online orders.
- Stayed up-to-date on cannabis products, consumption methods, and regulations to provide accurate and informed responses to customer inquiries.
- Demonstrated in-depth knowledge of different strains, health benefits, their effects, and suitable consumption methods to educate patients.
- Contributed to inventory management by conducting regular stock checks and assisting with restocking products on the sales floor.
Retail Sales Associate
Cookies
San Bernardino, CA
12.2020 - 08.2021
- Educated customers about the various cannabis products, including strains, consumption, health benefits, and their effects.
- Assisted customers in understanding the differences between various cannabis products, including flower, edibles, concentrates, topicals, and vaporizers.
- Operated the point-of-sale system, processing cash transactions accurately and efficiently while adhering to cash-handling procedures.
- Stayed updated on cannabis industry trends, product knowledge, and local regulations to provide accurate information and recommendations to customers.
- Greeted customers and promoted various cannabis products.
- Participated in team meetings to discuss sales goals and strategies.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Researched new products, strains, and trends as well as important law changes regarding dispensaries.
- Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
Driver Supervisor
Spaulding Services
Riverside, CA
03.2015 - 12.2017
- Collated and delivered periodic and ad hoc statistics reports to assist leadership decisions.
- Facilitated communication between drivers and dispatch personnel regarding route changes and other issues.
- Maintained professional relationships with customers by providing prompt delivery services.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Investigated reports of accidents and incidents and took appropriate corrective action as needed.
- Implemented disciplinary actions when necessary according to company policies.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Coached drivers on proper techniques for loading and unloading cargo safely.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Education
High School Diploma -
Skills
- Product Knowledge
- Cash Handling
- Proficient in POS Systems
- Communication
- Collaboration
- Inventory Control
- Digital Marketing
- Assistant Managing
- Driving
- Sub-Contracting
- Customer Service
- Safety Procedures
- Route Management
- Regulatory Compliance
- Inventory Management
Languages
English
Full Professional
Spanish
Professional
Certification
- OSHA10
- Dispensary Agent Card
- Sheriffs Card
References
References available upon request.
Timeline
Budtender/Receptionist
Cookies Flamingo
03.2023 - 08.2023
Sales Associate/Receptionist/Inventory Control
Clear River LLC dba Nevada Made Marijuana
02.2023 - 10.2023
Guest Consultant
Green Thumb Industries
06.2021 - 01.2023
Retail Sales Associate
Cookies
12.2020 - 08.2021
Driver Supervisor
Spaulding Services
03.2015 - 12.2017
High School Diploma -
- OSHA10
- Dispensary Agent Card
- Sheriffs Card
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