Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

David E. Chase

Jacksonville,FL

Summary

Strategic healthcare marketing executive with 20 years of experience driving growth and digital transformation. Recognized for building high-performing teams, leading complex digital initiatives, and driving measurable growth through performance marketing campaigns.

Overview

24
24
years of professional experience

Work History

Senior Director - Digital Strategy & Engagement

Nemours Children's Health
11.2024 - Current
  • Established a marketing measurement framework that directly connects media investments to patient revenue while maintaining HIPAA compliance
  • Implemented successful online reputation program that has increased overall Google rating scores by 35%
  • Introduced automated and triggered email/SMS campaigns that have improved appointment rates and closed care gaps for our primary care patients

Director of Digital Marketing & CRM

Nemours Children's Health
05.2019 - 10.2024
  • Built and scaled digital marketing program that resulted in 60% annualized growth rate in patient volumes
  • Developed and executed multi-channel campaigns utilizing SEO, PPC, and social media platforms
  • Served as business lead for enterprise website transformation, aligning digital experience strategy with organizational goals

Senior Director of Digital Marketing

Florida Blue
03.2015 - 04.2019
  • Managed $3M annual budget encompassing all facets of digital marketing, including paid search, search engine optimization, social media, streaming media, content marketing, and programmatic display
  • Surpassed all financial KPI targets, contributing to Florida Blue's achievement of 148% membership goal for 2018

Director of Digital Strategy

Florida Blue
01.2014 - 03.2015
  • Architected and led design/development of highly successful online application process at Florida Blue that replicated Healthcare.gov and was licensed to other health plans across the U.S.
  • Business lead for agile development team and worked directly with developers on prototypes within each sprint

Senior Manager, Digital Marketing

Florida Blue
03.2011 - 01.2014

• Managed paid search advertising, display advertising, social media advertising and campaign landing page development
• Moved all digital marketing in-house from an external agency (savings of $300k annually) and increased paid search leads by 60% through rigorous A/B testing and campaign optimization

CRM Marketing Manager

Stein Mart
02.2010 - 02.2011
  • Directed all aspects of the Stein Mart Preferred Customer program including database management, customer segmentation and campaign management
  • Led email marketing strategy and implemented highly personalized email campaigns using product affinity data and customer segmentation profiles

Co-Founder & Managing Principal

PricesandCoupons.com
02.2006 - 01.2010
  • Received several national awards including 'Best New Price Comparison Site' from Consumer Reports and 'Top Money Saving Sites' by MSN.com
  • Recognized as ‘Super Affiliate’ by ShareaSale.com for generating nearly $5M in revenue from affiliate marketing (top 1% in United States)

ECommerce Manager

Deluxe Corporation
08.2002 - 01.2006
  • Managed the online marketing, offer mix and web design of a Top 100 Internet Retailer
  • Launched highly successful email marketing and cross-sell program that leveraged predictive modeling and personalized messaging to a database of over 2.5M customers

Education

MBA -

Duke University - The Fuqua School of Business
Durham, NC

BBA -

Southern Methodist University
Dallas, TX

Skills

  • Patient Acquisition
  • Conversion Rate Optimization
  • Media Planning
  • Team Leadership and Development
  • Customer Retention and CRM

Personal Information

Timeline

Senior Director - Digital Strategy & Engagement

Nemours Children's Health
11.2024 - Current

Director of Digital Marketing & CRM

Nemours Children's Health
05.2019 - 10.2024

Senior Director of Digital Marketing

Florida Blue
03.2015 - 04.2019

Director of Digital Strategy

Florida Blue
01.2014 - 03.2015

Senior Manager, Digital Marketing

Florida Blue
03.2011 - 01.2014

CRM Marketing Manager

Stein Mart
02.2010 - 02.2011

Co-Founder & Managing Principal

PricesandCoupons.com
02.2006 - 01.2010

ECommerce Manager

Deluxe Corporation
08.2002 - 01.2006

BBA -

Southern Methodist University

MBA -

Duke University - The Fuqua School of Business
David E. Chase