David Edwards
Mount Vernon
Summary
Dynamic professional with a proven track record in cooking and customer service, notably at Home Depot. Excelled in high-stress situations, enhancing customer loyalty through empathetic conflict resolution. Skilled in multitasking, maintaining cleanliness, and food handling, ensuring safety and efficiency. Demonstrates exceptional organizational abilities and a commitment to quality, achieving seamless operations and customer satisfaction.
Hardworking and enthusiastic.Dedicated to first-rate communication and team success.
Overview
6
6
years of professional experience
Work History
Cook
Epic Rehabilitation And Nursing Home
04.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Customer Service Representative
Home Depot
06.2019 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Educator’s Inc Private Christian School
Florida 01-2021
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Supply restocking
Timeline
Cook
Epic Rehabilitation And Nursing Home
04.2021 - Current
Customer Service Representative
Home Depot
06.2019 - Current
High School Diploma -
Educator’s Inc Private Christian School
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