David Epstein
Staten Island
Summary
Dynamic professional with a proven track record in retail industry, excelling in customer service and effective problem-solving. Demonstrated reliability and punctuality while enhancing client satisfaction through tailored solutions and product demonstrations. Skilled in utilizing technology to streamline processes, fostering strong relationships, and driving organizational growth.
Overview
10
10
years of professional experience
Work History
Delivery Partner
Uber Eats & DoorDash
03.2020 - 02.2025
- Proactively communicated any unforeseen obstacles or delays to customers, demonstrating transparency and professionalism in handling unexpected situations.
- Utilized GPS technology effectively to find optimal routes and avoid unnecessary delays.
- Maintained vehicle safety and cleanliness, ensuring a positive image for the company.
- Developed strong relationships with clients through consistent communication and excellent service.
- Enhanced customer satisfaction by providing timely and accurate deliveries with a friendly demeanor.
Clerk
The Meating Place West
01.2018 - 02.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Sales Representative
GNC
05.2015 - 06.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key customers through regular communication.
Education
Associate of Arts - Business Administration
Brookdale Community College
Lincroft, NJ05-2011
Skills
- Strong time management
- Organizational growth
- Reliability and punctuality
- Effective problem solving
- Tech-savviness
- Teamwork and collaboration
- Customer service
- Attention to detail
Timeline
Delivery Partner
Uber Eats & DoorDash
03.2020 - 02.2025
Clerk
The Meating Place West
01.2018 - 02.2020
Sales Representative
GNC
05.2015 - 06.2016
Associate of Arts - Business Administration
Brookdale Community College
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