David Ervin

Responsible for the knowledge and ability to demonstrate the operations and features of new Volkswagens to prospective buyers. Product knowledge, customer service skills, and the Volkswagen training requirements work together to provide the best possible buying experience and produce happy customers. Maintaining customer relationships was a key part to my success in the automotive industry. The difference between the top ten sales representatives and the rest of the sales consultants in the organization came down to who was constantly building their book of business, and also managing their relationships with existing customers to ensure they came back to you for help in the future.