Veronica-Jade Lane

• Advise customers on beauty and wellness products best suited to their needs. Build and maintain relationships with customers to ensure satisfaction and loyalty

• Stay up to date with current beauty and wellness trends. Provided expertise in product. Demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.

• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal.

• Achieved exceeded sales goals

• Reviews scorecard on a regular basis to understand performance within store and district; partners with store leadership and BAE to create improvement goals
• Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. Implements company asset protection procedures to identify and minimize profit loss.
• Processes sales for customers and/or employee purchases on cash register. Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional.

• Provided professional makeup services to clients for special occasions, resulting in increased customer satisfaction and positive reviews.

• Collaborated with Sephora

beauty advisors to develop comprehensive skincare and makeup routines

• Conducted 1-2-1 makeup consultations and demonstrated products to drive

sales.

• Created various makeup looks for bridal parties, fashion shows, and photoshoots. • Trained and mentored junior makeup artists to ensure consistent excellence in

service.

• Delivered exceptional customer service and skincare advice to clients. Collaborated with the store team to meet and exceed sales goals. Developed and conducted beauty workshops and events to promote brand awareness. Conducted thorough skincare consultations and recommended suitable products

resulting in 30% increase in sales.

. • Organized and executed monthly beauty workshops,. Provided makeup touch-ups and demonstrations to enhance customer

experience and drive product sales.

• Provided exceptional artistry and communication skills to provide well-executed and expedient make-up application.Provided welcoming, personal, professional service to all customers at all times
• Demonstrated effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive
• Suggested groups of appropriate products and colours to meet and exceed customers’ needs
• Assisted customers with product and services selection and information. Performed professional and appropriate makeup applications to achieve the look the customer desires. Informed customers of available services, MAC consciousness programs and philosophies
• Meet individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives
• Adhere to current “good counter practices.