Diana T Marlette
15534 Escarpment Oak Helotes,TX
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
32
32
years of professional experience
Work History
Independent Beauty Consultant
Mary Kay
10.2023 - Current
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Conducted makeup classes for group of students.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Performed full makeup applications to 5 clients per week.
- Scheduled onsite and offsite makeup appointments for clientele.
- Processed payments, entering sales in register for prompt customer service.
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Demonstrated makeup techniques and suggested products that met clients' needs.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Provided personalized skincare recommendations to specifically target top concerns.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
First Sergeant
USAF Reserves
03.2007 - 03.2019
- Worked well in a team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Human Resources Specialist
Department Of Defense
08.2004 - 03.2021
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and coordinated employee training programs to improve productivity and performance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Performed budget analysis to control expenditures and predict future budget needs.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
Education
Master Of Arts - Organizational Management
Ashford University
San Diego, CA05.2015
Bachelor Of Arts - Organizational Leadership
Ashford University
San Diego, CA05.2014
Skills
- Detail-orientated
- Policies and procedures
- Staff Management
- Business planning
- Budgeting
- Schedule optimization
- Coaching and mentoring
- Operations management
- Business administration
- Verbal and written communication
- Experienced with Technology
- Makeup Application
- Professional Consultations
- Strategic Marketing
- Sales Expertise
- Skin Analysis
- Consultative Selling
- Money Transfer Systems
- Products Knowledge
- Product Ordering
- Display Arrangements
- Social Media Marketing
- Report Generation
- Trend Awareness
- Makeup application
- Bridal makeup application
- Skin analysis
- Personnel management
- Makeovers
- Skin-tone management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Independent Beauty Consultant
Mary Kay
10.2023 - Current
First Sergeant
USAF Reserves
03.2007 - 03.2019
Human Resources Specialist
Department Of Defense
08.2004 - 03.2021
Master Of Arts - Organizational Management
Ashford University
Bachelor Of Arts - Organizational Leadership
Ashford University