Ms word
Thato Nthane
Port Saint Lucie,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of post-secondary education
6
6
years of professional experience
Work History
Independent Beauty Consultant
Mary Kay
West Palm Beach, FL
12.2019 - Current
- Completed purchases and processed payments.
- Demonstrated makeup techniques and suggested products that met clients' needs.
- Handled payment transactions, gift-wrapped purchases, and enclosed trial products.
- Gave advice to customers on specific product ranges.
- Analyzed customer skin to assess unique conditions and skin type.
- Demonstrated application techniques to achieve desired looks.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Scheduled onsite and offsite makeup appointments for clientele.
Pastry Line Cook
Mirasol Country Club
Palm Beach Gardens , FL
01.2016 - 05.2019
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Line Cook
Edgewood Country Club
River Vale , NJ
05.2018 - 10.2018
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Communicated closely with sous chefs to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Line Cook
Ballard's Inn
Providence, RI
05.2017 - 10.2017
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Grilled, cooked and fried foods such as french fries, eggs and pancakes.
Chef De Partie
54 On Bath Hotel
Johannesburg
12.2014 - 12.2015
- Maintained well-organized mise en place to keep work efficient and consistent.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
Associate of Arts - Professional Cookery
The International Hotel School
Durban, South Africa 06.2008 - 06.2011
High School Diploma -
Mondeor High School
Johannesburg 01.1999 - 12.2003
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Scheduling
Travel planning
Customer and client relations
Workflow planning
Sorting and labeling
MS Office
Detail-orientated
Quote
Price is what you pay. Value is what you get.
Warren Buffett
Software
Interests
Learning new things or mastering them
Timeline
Independent Beauty Consultant
Mary Kay
12.2019 - Current
Line Cook
Edgewood Country Club
05.2018 - 10.2018
Line Cook
Ballard's Inn
05.2017 - 10.2017
Pastry Line Cook
Mirasol Country Club
01.2016 - 05.2019
Chef De Partie
54 On Bath Hotel
12.2014 - 12.2015
Associate of Arts - Professional Cookery
The International Hotel School
06.2008 - 06.2011
High School Diploma -
Mondeor High School
01.1999 - 12.2003