Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Floretta Terry

Washington,DC

Summary

Versatile professional with a diverse background, including roles as consultant in Mary Kay, healthcare provider at P.G. County Health Department and retail and delivery at the U.S. Postal Service. Excelled in enhancing client/customer satisfaction through individualized communication and services provided. Demonstrates exceptional organization and critical thinking skills, alongside a proven track record in leadership and customer service.

Overview

45
45
years of professional experience

Work History

Independent Beauty Consultant

Mary Kay
11.2021 - Current
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Developed rapport with customers through conversation and personal relatability.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests.

Dentist

Self Employed
06.2009 - 04.2018
  • Extracted teeth, performed root canals, and restored teeth.
  • Built long-lasting bonds with patients by consistently providing quality care.
  • Participated in continuing education to stay current in dental trends and advancements.
  • Worked with insurance providers to ensure maximum coverage for necessary treatments while minimizing out-of-pocket costs for patients.
  • Actively engaged in organized dentistry through memberships in professional organizations and community outreach events..
  • Mentored dental students.

Dentist

P.G. County Health Department
09.2015 - 06.2017

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  • Wrote prescriptions for antibiotics and other medications as needed.
  • Performed oral prophylaxis (cleanings) and educated patients about dental issues and proper oral care.
  • Implemented infection control protocols.
  • Managed dental emergencies addressing acute pain.
  • Conducted routine oral cancer screenings.

Window Clerk/City Mail Carrier

U.S. Postal Service, USPS
06.1980 - 05.2009
  • Stayed current with changes in postal regulations or procedures through ongoing training opportunities.
  • Maintained a clean and organized work area.
  • Consistently met performance standards for window clerk and carrier duties.
  • Handled incoming phone calls professionally, addressing inquiries and redirecting callers as needed.

Education

D.D.S - Dentistry

Howard University
Washington, DC
05-1984

Bachelor of Arts - Sociology

Howard University
Washington, DC
05-1975

High School Diploma -

St. Cecelia's Academy
Washington, DC
05-1971

Skills

  • Time management
  • Verbal and written communication
  • Active listening
  • Critical thinking & Decision-making
  • Problem-solving
  • Retail experience
  • Maintaining client records
  • Appointment scheduling
  • Reliability
  • Team building
  • Task prioritization
  • Analytical thinking

Accomplishments

  • Supervised team of 4 staff PG County's Deamonte Driver Mobile Dental .
  • Collaborated with team of 5 in the development of the Deamonte Driver Dental Project.
  • Collaborated with the Robert T. Freeman Dental Society Planning Committee for the 2023 and 2024 National Dental Association's Presidential Inaugural Scholarship Gala.
  • President of the Robert T. Freeman Dental Society 2022-current.
  • Assistant Secretary of the National Dental Association 2024.

Affiliations

  • Alpha Kappa Alpha Sorority
  • National Dental Association
  • Robert T. Freeman Dental Society
  • Mary McLeod Bethune Public Charter School PTO

Timeline

Independent Beauty Consultant

Mary Kay
11.2021 - Current

Dentist

P.G. County Health Department
09.2015 - 06.2017

Dentist

Self Employed
06.2009 - 04.2018

Window Clerk/City Mail Carrier

U.S. Postal Service, USPS
06.1980 - 05.2009

D.D.S - Dentistry

Howard University

Bachelor of Arts - Sociology

Howard University

High School Diploma -

St. Cecelia's Academy
Floretta Terry