Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Rocha

Naples,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to work. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Independent Beauty Consultant

Mary Kay
06.2023 - Current
  • Maintained counter and display areas for cleanliness and organization.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Conducted makeup classes to help students gain in-depth knowledge of various products and uses.

Cleaning

Family Business
06.2021 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Supervised supplies in inventory and submitted reorder requests.

Manager

Art By Rocha INC.
01.2022 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reached out to potential customers via telephone, email, and in-person inquiries.

Volunteer

Collier County Teen Court
10.2018 - 12.2018
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Developed construction skills by participating in several court cases.
  • Communication skills
  • People skills
  • Collaboration talent

Education

Construction - General Contractor

1examprep
3132 N. Pine Island Rd., Sunrise, FL 33351

Cosmetology - Nail Technician

Sunstate Academy
Fort Myers, FL
10.2021

High School Diploma -

Lorenzo Walker Institute of Technology
Naples, FL
05.2021

Skills

  • Microsoft Office
  • Hospitality Management
  • Personnel Management
  • Service-Orientation
  • Critical Thinking
  • Active Listening
  • Safety Standards
  • Time Management
  • Customer Service
  • Site Inspection and Evaluation
  • Technical Management
  • Service Contracts

Languages

Spanish
Native or Bilingual

Timeline

Independent Beauty Consultant

Mary Kay
06.2023 - Current

Manager

Art By Rocha INC.
01.2022 - 06.2023

Cleaning

Family Business
06.2021 - Current

Volunteer

Collier County Teen Court
10.2018 - 12.2018

Construction - General Contractor

1examprep

Cosmetology - Nail Technician

Sunstate Academy

High School Diploma -

Lorenzo Walker Institute of Technology

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Sarah Rocha