David Esqueda
Brawley,CA
Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Meticulous Warehouse Worker with strong focus on quality and performance. Comfortable working in cold storage and extreme warehouse environments. Knowledgeable about commonly-used practices and procedures within warehouse industry. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvement Stores
El Centro , CA
05.2005 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
- Operated scanners, computers, and other equipment to track orders.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Electronics Sales Consultant
Sears
El Centro, CA
08.2000 - 05.2005
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Attended trade shows and conferences to promote products and services.
- Created customized presentations for potential customers based on their requirements.
- Maintained accurate records of all sales activities.
- Participated in regular training sessions on new products, services, and industry trends.
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
Education
High School Diploma -
Brawley Union High School
Brawley, CA06-1992
Skills
- Inventory Tracking
- Shipping and receiving
- Shipment Palletization
- Loading and unloading
- Storage Organization
- Supply Ordering
- Material Handling
- Cycle counting
- Quality Control
- Basic Mathematics
- Stacking and Staging
- Cleaning and Organizing
- Health and Safety Regulations
- Punctual and Dependable
- Hazardous Materials Handling
- Packaging and Labeling
- Clear Communication
- Warehouse Safety
- Heavy Lifting
- Delivery Scheduling
- Self-Motivated and Disciplined
- Barcode scanning
- Safety Training
- Problem-Solving
- Assembly and production
- Purchase Order Review
- Cycle Counts
- Sorting and Labeling
- Receiving and Processing Shipments
- Safety Protocols
- Warehouse Organization
Timeline
Customer Service Representative
Lowes Home Improvement Stores
05.2005 - Current
Electronics Sales Consultant
Sears
08.2000 - 05.2005
High School Diploma -
Brawley Union High School
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