David esqueda
fort worth,TX
Summary
Dynamic Shift Manager at McDonald's Co. with a proven track record in enhancing team performance through effective training and delegation. Skilled in cash handling and decision-making, I excel in resolving customer issues and upholding company standards, ensuring a high level of service and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Mcdonalds Co.
3041 Western Center Blvd
09.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Warehouse Associate
Automann,inc
Arlington, Tx
06.2019 - 09.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Del Rio High School
Del Rio, TX05-1996
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
Certification
servesafe
Languages
English
Native or Bilingual
Timeline
Shift Manager
Mcdonalds Co.
09.2021 - Current
Warehouse Associate
Automann,inc
06.2019 - 09.2021
High School Diploma -
Del Rio High School