Skilled Benefit Program Supervisor successful at developing and overseeing programs of all sizes. Demonstrated track record of achievement over 20 years of experience with Family Support Division. First-rate communication, interpersonal and organizational abilities.
Overview
8
8
years of professional experience
Work History
Benefit Program Supervisor
State Of Missouri Department Of Social Services
Independence, MO
05.2013 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Evaluated employee performance and coached and trained to improve weak areas.
Set overall vision and provided team leadership.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Maintained compliance with company policies, objectives and communication goals.
Interviewed, hired and trained new employees for production positions.
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